Panasonic KX-TSC14B Problem, Remedy

47

Useful Information

Problem

The unit does not display

the caller’s name and/or

phone number.

A caller called you, but the

caller’s information was not

recorded in the Caller List.

The display goes to the

standby mode while viewing

the Caller List.

(REDIAL/PAUSE) does not

function properly.

You cannot have a

conversation using the

optional headset.

Previously programmed

information is erased.

If you cannot solve your

problem

Remedy

≥Other telephone equipment may be

interfering with your phone. Disconnect

it and try again.

≥Other electrical appliances connected to

the same outlet may be interfering with

the Caller ID information.

≥Telephone line noise may be interfering

with the Caller ID information.

≥If you receive two calls at the same

time, only one of the Caller ID

information can be recorded.

≥Do not pause for over 60 seconds while

searching.

≥The button has a double function as

either redial or pause. It will redial the

last number dialed if pressed at the

outset of a call (p. 20). If another

number has been dialed ﬁrst, it will

operate as a pause button (p. 40).

≥Make sure that the optional headset is

connected properly (p. 43).

≥Press (SP-PHONE/HEADSET) to make or

answer a call.

≥If a power failure occurs, programmed

information may be erased. Reprogram

if necessary.

≥Call our customer call center at

1-800-211-PANA(7262).

≥Panasonic’s e-mail address for

customer inquiries:

consumerproducts@panasonic.com

for customers in the USA or Puerto Rico

ONLY

PQQX12879ZA-BM04 01.3.7 3:52 PM y[W 47

Contents

Main Before Initial Use Accessories Contents Preparation Basic Operation Advanced Operation Useful Information Location of Controls Display 0-000-01-06-35 1-111-444-7777 1-123-456-7890 Settings Connecting the Handset/AC Adaptor Connecting the Telephone Line Cord Connect the telephone line cord(s) to the unit as follows. To connect a two-line telephone jack To connect two single-line telephone jacks If you use the unit only as a single-line telephone Connecting a Communication Device Setting the LCD Contrast 1 2 5 LCD CONTRAST ? Selecting the Dialing Mode 2 4 SET DIAL MODE ? TONE Selecting the Line Mode 2 LINE2 LINE1 SET LINE MODE ? A Programming Summary of Preparations Time and Date Adjustment 1 2 3 4 6 5 SET CLOCK ? 7 8 using a 4-digit number. (Ex. To set Dec. 27, enter 1227.) SET CLOCK ? 10 9 7 RINGER VOLUME ? HIGH LOW Making Calls 1 2 4 3 the MIC (microphone). Making Calls To redial the last number dialed To adjust the handset volume (4 levels) or the speaker volume (12 levels) while talking To put a call on hold 1 2 3 Using the Other Line During a Conversation 1 2 3 Conference Call 1 2 3 Caller ID Service How caller information is displayed when a call is received To check the number of new calls The display shows the number of new calls in the standby mode. For example, if you have received 10 new calls, the display on the right will be shown. Using the Caller List 2 Viewing the Caller List 3 To check who has called, follow the steps below. press (_). To search from the oldest call, press Ex. When you search from the most recent call: Press (_) to enter the list. 0 NEW CALL JOHN WHITE To return to the previous caller, press (^). To exit the Caller List, press 3 Calling Back from the Caller List desired caller. Editing a Callers Phone Number 3 You can edit a phone number recorded in the Caller List. 4 desired caller. pattern. 3 4 ((0) to (9)). (Ex. (1) is pressed as a memory station number.) Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. JOHN WHITE 3 To erase all entries in the Caller List Make sure that the unit is in the standby mode. 1 CLEAR 3 4 5 ENTER PHONE NO. AUTO=SAVE SAVE IN AUTO 1 3 4 CLEAR AUTO 1 (Ex. (1) is pressed.) Dialing a Stored Number 1 2 3 Voice Mail Service Storing an Access Number in Your Voice Mail 2 MAILBOX# ? is displayed. 6 line, LINE1 or LINE2. 32 digits. Setting the Voice Mail Tone VOICE MAIL TONE? ON Listening to Voice Mail Message(s) 1 2 3 4 Special Features For Call Waiting Service Users Call Waiting Caller ID Feature FLASH Button Selecting the ash time 6 7 SET FLASH TIME ? Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) How to Use the PAUSE Button (For Analog PBX Line/Long Distance Service Users) Line Selection 2 AUTO LINE SELECTION ? Special Features Incoming Call Tone INCOMING TONE ? ON Using an Optional Headset Connecting an Optional Headset to the Unit Using an Optional Headset Making/Answering Calls 1 2 Page Before Requesting Help Problem Remedy Problem Remedy Important Safety Instructions SAVE THESE INSTRUCTIONS FCC and Other Information Page For product service When you ship the product