Troubleshooting |
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please check the following possible causes/solutions. | |
| Before calling a service supplier, |
Troubleshooting
If...
White or glittering flakes floating in the hot water.
Boiling sounds become louder.
Possible cause
●The cause of this is “scale”. (See P.20) It is not flakes of fluororesin.
* Water with a large content of minerals in it such as mineral water or ionised water, is more likely to cause a scale or white layer in the hot water.
●When “scale” has adhered, boiling sounds become louder.
Solution
●Clean the inner container with a wet sponge.
(See P.20)
●If the “scale” still remains, clean with citric acid. (See P.21)
Hot water has odors of chlorine.
Hot water has an unpleasant odor.
● Odors of chlorine remain depending on | ● Press the “Long Boil/Reboil” key |
the amount of chlorine in tap water. | to reduce the chlorine. (See P.16) |
●When the unit is new, resin used in the manufacturing may give off a mild odor. This will disappear with use.
●If the unit is placed on surfaces such as a vinyl sheet, the odor may be carried over into the water.
Hot water comes out by itself.
Hot water does not flow out smoothly.
Hot water does not dispense.
●Water has been added above maximum water level.
●The mesh filter may be clogged with “scale”. (See P.20)
●The automatic lock has been engaged.
● Lower the water level. |
● Clean the filter with a brush. |
● If the “scale” cannot be removed, |
replace the filter. (See P.23) |
● Press the “Lock/Unlock” key. |
Lamp blinks while buzzer sounds
(Power supply stops)
beep beep beep beep
Blinks alternatively
VIP
No-water boiling prevention function
● To prevent failure by over- heating, this is activated when no water remains.
● Is water filled higher than water supply level ?
● Is lid left open when water is filled ?
● It may light on:
● when hot water is added. ● depending on filling
method of water.
● Is citric acid settled at the bottom of container while citric acid washing ?
● Fill the water higher than |
water supply level, close |
the lid and press .
● Press .
●Once plug is disconnected, mix with chopsticks and wash after citric acid is distributed. (See P.21)
If boiled empty, odor is caused or the color of fluorine resin changes.
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