Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
| Symptoms | Checks | Page | |
Power does not turn ON. | • Is the power cord plugged in? | 26 | ||
• The lamp cover is ajar. Firmly replace the cover. | ||||
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Remote Control/ Unit buttons do not | • Press unit POWER button down over 7 seconds. The POWER |
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indicator goes out. If the Power was On, the screen will also |
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function. |
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| disappear. After 5 seconds, turn Power On and operate unit normally. | - | ||
Power does not turn ON or OFF. | ||||
If the steps above do not restore normal operation, disconnect then |
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Image is distorted. Image freezes. |
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reconnect the AC plug and turn the power On. |
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No picture even if the power is turned ON. | • Please replace lamp with a new one. Please consult your nearest | |||
LAMP indicator blinks red. | dealer, if problem persists. | |||
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| The TEMP indicator flashes | • Check whether or not the vents are clogged. | 75 | |
The power | red. | • Is the set being used in a location that is hot? | 75 | |
turns OFF. | Power turns off while | • Please consult your nearest dealer. | 75 | |
| another indicator is flashing. | |||
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| • Are the batteries dead or inserted incorrectly? | 7 | |
Remote Control does not function. | • Is the Remote Control sensor in direct fluorescent lamp light or other | 10 | ||
strong sources of light? | ||||
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| • Did you correctly set the Remote Control code? | ||
Image shakes. |
| • Is the antenna or antenna cable old, broken, or shorted out? | - | |
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| • Is the antenna cable connected properly? | ||
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| • A sudden temperature change may have caused condensation in the |
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| internal optics which results in blurring or vertical lines. Please wait | - | |
Image is not clear. | until room temperature is normal and constant before turning power | |||
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(blurring / vertical lines) | ON. These symptoms will clear up as time passes. |
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| • Depending on the connected device, a 1080i input signal may cause |
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| the picture to flicker. If the connected device has a format selection | - | |
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| switch, set the format to 720p. |
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Color patches or no color. | • When using a VCR and selecting channels on the TV, is the TV/ | - | ||
VIDEO mode for the VCR set to TV? | ||||
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| • Is the antenna facing the right direction? | - | |
Image appears doubled or tripled. | • Is the antenna receiving any signals reflected off of mountains or | - | ||
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| buildings? | ||
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Images disappear at the top and bottom of | • When using 16:9 image software (cinema vision size software, etc.), | - | ||
the screen. |
| there is no picture at the top and bottom of the screen. | ||
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During ZOOM modes, the image is cut off at | • Please adjust the | 45 | ||
the top and bottom. |
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The Projection Display set makes a high | • This is the sound of the internal Starting UP. This is not a malfunction. | - | ||
whistling sound when the power is ON. | ||||
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Some parts of the screen are always lit while |
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others do not light up. | • This is a characteristic of the DMD and not a malfunction. | - | ||
Some parts of the screen do not light up. |
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Fan is operating even though TV Power is | • This is because the cooling fan is operating. The fan will stop after | 26 | ||
OFF. |
| about 1 minute. | ||
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An OSD instructing to replace the lamp is | • Replace lamp with a new one. | |||
displayed. (The LAMP indicator is lit red.) | ||||
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Relighting the lamp when it is hot makes a | • This is a characteristic of the lamp and not a malfunction. | - | ||
sound. |
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78 | For assistance, please call : |
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