34 VQT5F61
Reference
Troubleshooting guide
Before requesting service, please perform the
following checks.
If the problem remains unresolved, consult
your dealer for instructions.

∫Unit does not respond to remote

control or unit’s buttons.

Disconnect the AC mains lead, wait 1 minute,
then reconnect the AC mains lead.
The following do not indicate a problem with
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
– Image disturbance when replacing 3D discs.

∫Cannot eject disc.

1Turn the unit on.
2Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
j“00rEt” is displayed on the unit’s display.
3Press [1](right) repeatedly on the remote
control until “06FtO” is displayed on the unit’s
display.
4Press [OK].
To return to the factory defaults.
¾Select “Yes” in “Default Settings” in the Setup
menu. (>31)
To return all settings to the factory preset.
¾Reset the unit as follows:
1Turn the unit on.
2Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
j“00rEt” is displayed on the unit’s display.
3Press [1](right) repeatedly on the remote
control until “08FIn” is displayed on the unit’s
display.
4Press and hold [OK] for at least 5seconds.
The remote control does not work properly.
¾Change the batteries in the remote control.
(>9)
¾Depending on the condition of the unit,
[SELECTOR] and [ ] may not respond.
Display the HOME menu and try again.
The TV tuner mode is not displayed when the
TV is turned on.
¾
This phenomenon may occur, depending on the
TV setting, when “Quick Start” is set to “On”.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾The ratings level returns to the factory
defaults.
1Turn the unit on.
2Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
j“00rEt” is displayed on the unit’s display.
3Press [1](right) repeatedly on the remote
control until “03 VL” is displayed on the unit’s
display.
4Press [OK].
Do you have the latest firmware installed?
Panasonic is constantly improving the unit’s
firmware to ensure that our customers are
enjoying the latest technology. (>14)

General operation

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