Troubleshooting and tips
Error messages on the screen
This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation.
CMOS Battery Bad
If the error message occurs repeatedly, then the buffer battery in the notebook is flat.
►Connect the notebook via its power adapter to the mains outlet. The buffer battery will take approximately two days to complete its recharge.
If the error message appears repeatedly, please contact the place of purchase or our customer service centre.
System CMOS checksum bad - Default configuration used
The system configuration information is incorrect.
►Switch the notebook off.
►Switch the notebook on.
►Enter the BIOS Setup programme by pressing F2 .
►Select the Exit menu in the BIOS Setup.
►Select the Default Setup entry and click on OK.
If the error message appears repeatedly, please contact the place of purchase or our customer service centre.
Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz
When testing the extended memory an error has resulted at the address xxxx.
►Check whether the additional memory module has been inserted correctly. Should you receive this error message again, please contact your dealer.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
►Start the BIOS Setup (Primary Master submenu) and select the correct settings.
Keyboard controller error
►Switch off the notebook with the Suspend/Resume button.
►Wait 3 - 5 seconds and switch on the notebook again.
Should you receive this error message again, please contact your dealer.
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