Panasonic RQTX1165-1P, SC-HTB10 Product Service, Product information, As of November

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at:

1-800-211-PANA (7262) Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com Or, send your request by E-mail to: npcparts@us.panasonic.com You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9am-9pm EST)

Panasonic Service and Technology Company

20421 84th Avenue South, Kent, WA 98032

(We accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Instructions

Product Service

1.Damage requiring service—The unit should be serviced by qualified service personnel if:

(a)The AC power supply cord or AC adaptor has been damaged; or

(b)Objects or liquids have gotten into the unit; or

(c)The unit has been exposed to rain; or

(d)The unit does not operate normally or exhibits a marked change in performance; or

(e)The unit has been dropped or the cabinet damaged.

2.Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel.

3.Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.

4.Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

As of November 2009

The servicer will require all components to service your system.

Therefore, should service ever be necessary, be sure to bring the entire system.

Product information

For product information or assistance with product operation:

In the U.S.A. and Puerto Rico, refer to “Customer Services Directory (United States and Puerto Rico)” above.

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you.

Operating

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