Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the “Customer Services Directory” on page 16.
Common problems
No sound.
Sounds unfixed, reversed or come from one speaker only.
Humming heard during play.
“ERROR” is displayed.
“-
“F76” is displayed.
Turn the volume up.
The speaker cords may not be connected properly. Turn the unit off, check and correct the connections and turn the unit on (➡ page 4).
Check the speaker connections (➡ page 4).
An AC power supply cord or fluorescent light is near the cables. Keep other appliances and leads away from this unit’s cables.
Incorrect operation performed. Read the instructions and try again.
You plugged the AC power supply cord in for the first time or there was a power failure recently. Set the time (➡ page 12).
Check and correct the speaker cord connections (➡ page 4).
If this does not fix the problem, there is a power supply problem. Consult the dealer.
Listening to the radio
Noise is heard. | Use an outdoor antenna (➡ page 5). |
The stereo indicator flickers |
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or doesn’t light. |
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Sound is distorted. |
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A beat sound is heard. | Turn the TV off or separate it from the unit. |
A low hum is heard during | Separate the antenna from other cables and cords. |
AM broadcast. |
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XM Satellite Radio advisory messages
“ANTENNA” is flashing.
“UPDATING” is flashing.
“NO SIGNL” is flashing.
“LOADING” is flashing.
“OFF AIR” is flashing.
“XM
“–––” is displayed.
You can receive only promotional XM channels.
The XM Connect & Play antenna, or XM
The XM Connect & Play antenna, or XM
Wait a few seconds for the update to complete.
You may have selected an XM channel that has been blocked, or is no longer available with your subscription package.
If you want to inquire about receiving the channel, call XM’s Listener Care at
The XM signal is too weak.
Reorient the XM Connect & Play antenna, or XM
The XM Connect & Play antenna, or XM
Wait a few seconds for loading to complete.
The selected XM channel is not currently broadcasting.
Select a different channel.
The selected XM channel is not available. Select a different channel.
It takes a short time for the XM radio to power up after turning on the main unit, during which time “XM RADIO” is displayed (only when the selected source is XM).
Wait a few seconds for this process to complete.
Supplemental text information, such as the song title or artist’s name is not available for that particular broadcast. You can change the type of XM channel information that is displayed by pressing [DISPLAY].
Your XM Connect & Play antenna, or XM
To activate your XM Connect & Play antenna, or XM
RQTV0160
When there is a television set nearby
The picture on the TV | The location and direction of the antenna are incorrect. If you are using an indoor antenna, change to an |
disappears or stripes appear | outdoor antenna (➡ page 5). |
on the screen. | The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from the unit. |
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Playing discs
The display is wrong or play | The disc may be upside down (➡ page 7). |
won’t start. | Wipe the disc. |
| Replace the disc if it is scratched, warped, or |
| Condensation may have formed inside the unit due to a sudden change in temperature. Wait about an |
| hour for it to clear and try again. |
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The remote control |
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14
Remote control doesn’t work.
Check that the batteries are inserted correctly (➡ page 5). Replace the batteries if they are worn.
