Dell 745N manual Troubleshooting System Memory

10For each expansion card that you removed in step 7, perform the following steps: a Open the system. See "Opening the System."

b Reinstall one of the expansion cards.

c Close the system. See "Closing the System."

d Run the appropriate tests in the system diagnostics. If the tests fail, see "Getting Help."

If you reinstall all of the expansion cards and the tests fail, see "Getting Help."

Troubleshooting System Memory

Problem

•Faulty memory module.

•Faulty system board.

Action

CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

1Ensure that the memory modules are properly installed. See "Memory Module Installation Guidelines" in "Installing System Components."

2Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."

If the test fails, continue to the next step.

3Reboot the system.

If an error message does not appear, continue to the next step. If an error message appears, go to step 5.

4Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide.

If the amount of memory installed matches the system memory setting, go to step 12.

5Open the system. See "Opening the System."

6Reseat the memory modules in their sockets. See "Installing Memory Modules" in "Installing System Options."

7Close the system. See "Closing the System."

Troubleshooting Your System

49