Dell 745N Troubleshooting System Memory

Troubleshooting Your System 49
10 For each expansion card that you removed in step 7, perform the following steps:
a Open the system. See "Opening the System."
b Reinstall one of the expansion cards.
c Close the system. See "Closing the System."
d Run the appropriate tests in the system diagnostics.
If the tests fail, see "Getting Help."
If you reinstall all of the expansion cards and the tests fail, see "Getting Help."
Troubleshooting System Memory
Problem
• Faulty memory module.
• Faulty system board.
Action
CAUTION: See your System Information Guide for complete information about safety precautions,
working inside the computer, and protecting against electrostatic discharge.
1
Ensure that the memory modules are properly installed. See "Memory Module Installation
Guidelines" in "Installing System Components."
2 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in
"Running System Diagnostics."
If the test fails, continue to the next step.
3 Reboot the system.
If an error message does not appear, continue to the next step.
If an error message appears, go to step 5.
4 Enter the System Setup program and check the system memory setting. See "Using the
System Setup Program" in your
User's Guide .
If the amount of memory installed matches the system memory setting, go to step 12.
5 Open the system. See "Opening the System."
6 Reseat the memory modules in their sockets. See "Installing Memory Modules" in "Installing
System Options."
7 Close the system. See "Closing the System."
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