Index | Dell 745N guide

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Index

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Dell 745N manual Index

Contents

Installation and Troubleshooting Guide W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Safety First-For You and Your System Troubleshooting the Video SubsystemTroubleshooting a Serial I/O Device Troubleshooting System Cooling Problems Installing System Components Memory Module Installation Guidelines Dell Enterprise Training and Certification Returning Items for Warranty Repair or Credit Integrated Network Adapter Connector 115105 106 Contents Other Documents You May Need IntroductionIntroduction Obtaining Technical Assistance Front-Panel Indicators and Features Indicators, Messages, and CodesIndicators, Messages, and Codes Front-Panel Features Hard-drive 0 status indicator Hard-drive 2 status indicator Back-Panel Indicators and Features Front-Panel Indicator Codes LED Indicator Description Back-Panel Features Serial connector Blue/amber status indicator Indicators, Messages, and CodesPage Back-Panel LED Codes LED Indicator LED States Description System MessagesSystem System Messages Causes Corrective Actions Troubleshooting Your System Figure A-2 for jumper location See Getting Help Guide Your System. If the problem persists, see Integrated Drive Controller is enabled Check the Integrated Devices Faulty hard drive Replace the hard drive. See System Beep Codes Server Module Beep Codes Cause Corrective Action Server Module Beep Codes Cause Corrective Action Server Module Beep Codes Cause Corrective Action Diagnostics Messages Alert Messages Finding Software Solutions Troubleshooting Errors and ConflictsFinding Software Solutions Before You Begin Input Errors IRQ Assignment Defaults IRQ LineApplication Conflicts IRQ Assignment Conflicts IRQ11 Finding Software Solutions Running the System Diagnostics Using Server Administrator DiagnosticsSystem Diagnostics Features Running the System Diagnostics When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Options Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Troubleshooting Your System Safety First-For You and Your SystemChecking Basic Power Problems External Connections Troubleshooting the Video Subsystem Checking the Equipment Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions Troubleshooting a Serial I/O Device Troubleshooting a Network Adapter Troubleshooting a USB Device Responding to a Systems Management Software Alert Message Inside the System Removing and Replacing the Bezel Installing and Removing the Bezel Release latch Opening the System Closing the System Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting System Cooling Problems Troubleshooting the Power SupplyTroubleshooting a Fan Troubleshooting Hard Drives Troubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Processor Troubleshooting the System Board Troubleshooting Your System Installing System Components Installing System ComponentsSystem Board Components Drac connector System battery Cooling ShroudRemoving the Cooling Shroud Processor and heat sink System Battery Installing the Cooling ShroudReplacing the System Battery Cooling shroud Release latch Fan Assembly Replacing the Battery Release tab Battery socket Removing the Fan Assembly Power Distribution Board Installing the Fan AssemblyRemoving the Power Distribution Board Installing the Power Distribution Board Power Supply Removing the Power Supply P1 connector P2 connector Power supply Captive screw Installing the Power SupplyConnector Installing an Expansion Card Expansion Cards PCI slot Expansion card Installing and Removing a Remote Access Controller Removing an Expansion Card Riser BoardRemoving the Riser Board Daughter Card Installing the Riser BoardRemoving a Daughter Card Installing a Daughter Card Daughter card connector LED cable Hard-drive cables Memory Module Installation Guidelines Sample Memory Module Configurations TotalSystem Memory Memory Installing Memory Modules Control Panel Removing Memory ModulesRemoving the Control Panel Socket Alignment key Installing System Components Installing the Control Panel 13. Control Panel Removal Sata Cable Kits ProcessorRemoving the Sata Cable Kits Replacing the Processor Installing System Components 14. Installing and Removing the Securing Clip Latch Securing clips Heat sink Heat-sink posts Processor 15. Installing and Removing the Processor in the Socket Socket-release lever Pin-1 corner of socket ZIF socket Removing the System Board Assembly System Board Installing System Components Installing the System Board Assembly 16. Removing the System Board and System Board Tray Installing System Components Installing System Components Installing Drives Configuring the Boot DriveInstalling Drives Removing a Hard Drive Removing the Hard-Drive Carrier Release lever Installing a Hard Drive Software RAID Connecting Hard Drives for RAIDHardware RAID Internal Drives Online Services Getting HelpTechnical Assistance Getting Help AutoTech Service Automated Order-Status Service Technical Support Service Before You Call Contacting DellToll-free 11 4515 300-65-55-33 0820 240 5300660 02 481 92 0800 90 51 481604 633 866 440 980-9-15-3978 81802 2186 27 7023 328701-899-753-0777 09 253 313 0825 387 0825 8230825 004 04 99 75 40 080044149518 088441400832108129800 2108129812 1850 543 0870 90801 204 0870 906 81-44-556-4162 81-44-520-1435Toll-free0120-198-433 81-44-556-3894 512 Or 5123420808075 Toll-free 0800 001-800-882-1519 020 674 45020 674 47 020 674 42 671 23162298001-800-507-0962 0800-50-669 Toll-free 800 6011 011 709011 706 902 100 08 590 05 08 587 7020 140 14 0844 811 01344 373 01344 860 Toll-free 1-877-Dellnet 8001-3605 Getting Help Jumpers, Switches, and Connectors Jumpers, Switches, and ConnectorsJumpers-A General Explanation Jumpers System Board Jumpers Passwd System Board Connectors Table A-2. System Board ConnectorsConnector Description CN3 Fan Riser Board Connectors Table A-2. System Board Connectors Description Disabling a Forgotten Password Jumpers, Switches, and Connectors Connectors ConnectorsTable B-1. I/O Connector Icons Icon Connector Connectors Serial Connector Serial Connector Autoconfiguration PS/2-Compatible Keyboard and Mouse Connectors Video Connector USB Connector Integrated Network Adapter Connector Network Cable Requirements Abbreviations and Acronyms Abbreviations and Acronyms 117 LVD 118 Abbreviations and Acronyms NIS ROM Abbreviations and Acronyms 119 120 Abbreviations and Acronyms Index Index 121 See diagnostics 122 Index Index 123 124 Index Network Adapter Indicators Front-Panel USB Connector Installing and Removing the BezelInstalling and Removing the Riser Board Installing and Removing the Securing Clip Figure A-1 Table B-2 Serial Connector Pin Assignments 112 Table B-3 Table B-1