36 Troubleshooting Your System
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Checking the Equipment
This section provides troubleshooting procedures for external devices attached to the system, such
as the monitor, keyboard, or mouse. Before you perform any of the procedures, see "External
Connections."
Troubleshooting the Video Subsystem
Problem
• Monitor is not working properly.
• Video memory is faulty.
Action
1
Check the system and power connections to the monitor.
2
Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in
"Running System Diagnostics."
If the tests run successfully, the problem is not related to video hardware. See "Finding
Software Solutions."
If the tests fail, see "Getting Help."
Table 5-1. Start-Up Routine Indications
Look/listen for: Action
An error message displayed on the monitor. See "System Messages" in "Indicators, Codes, and
Messages."
A series of beeps emitted by the system. See "System Beep Codes" in "Indicators, Codes, and
Messages."
Alert messages from the systems
management software.
See the systems management software documentation.
The monitor's power indicator. See "Troubleshooting the Video Subsystem."
The keyboard indicators. See "Troubleshooting the Keyboard."
The hard-drive status and activity
indicators.
See
"Troubleshooting Hard Drives."
An unfamiliar constant scraping or grinding
sound when you access a drive.
See "Getting Help."
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