Dell 745N manual When to Use the System Diagnostics, Running the System Diagnostics

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When to Use the System Diagnostics

If a major component or device in the system does not operate properly, component failure may be indicated. As long as the processor and the system's input/output devices (monitor, keyboard, and USB port) are functioning, you can use the system diagnostics to help identify the problem.

Running the System Diagnostics

To run the system diagnostics, you need the Resource CD, a USB key, and a system with a CD drive.

NOTICE: Use the system diagnostics to test only your NAS system. Using this program with other systems may cause invalid results or error messages. In addition, use only the program that came with your system (or an updated version of that program).

To run the diagnostics:

1On a system running Microsoft® Windows® with a CD drive, insert the Resource CD into the CD drive and a 64-MB USB key into a USB port.

2Click Reinstallation utilities, and then click Dell PowerVault USB Key Preparation Utility to install the utility.

3After installation completes, double-click the Dell PowerVault USB Key Preparation Utility icon on the Windows desktop.

NOTE: Always check support.dell.com for diagnostics updates for your NAS system. If an updated version is available, replace the contents of the diags folder on the USB key with the new files. Do not modify the existing directory structure.

4In the Dell PowerVault USB Key Preparation Utility window, click a key in the Detected USB Key list and then click Prepare USB Key.

5When you receive a message that the key preparation is complete, click OK.

6Click the Safely Remove Hardware icon on the Windows toolbar and then click Safely remove Mass Storage Device.

7Remove the key from the system.

8On the NAS system, change the System Setup settings so that the NAS system boots first from the Hard-disk-emulated USB flash drive.

See your system’s User’s Guide for information on how to change the boot order and other system settings.

9Insert the USB key into one of the USB ports on the NAS system.

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Running the System Diagnostics