Reference
26
Troubleshooting guide
Before requesting service, make the below checks. If you can’t fix the system as described below, or if something not listed here occurs, refer to the enclosed directory to locate an Authorized Service Center convenient to you or contact your dealer.
Reference pages are shown as black circled numbers.
Common Problems
No sound. | Turn the volume up. |
| The speaker cords may be shorted. Turn the unit off, check and correct the |
| connections and turn the unit on. 5 |
Sound is unfixed, reversed or | Check the speaker connections. 5 |
comes from one speaker only. |
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Humming heard during play. | An AC mains lead or fluorescent light is near the cables. Keep other appliances and |
| leads away from this unit’s cables. |
| If possible in your area, turn the AC mains lead’s plug or connector over to reverse the |
| lead’s polarity. |
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“ERROR” is displayed. | Incorrect operation performed. Read the instructions and try again. |
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“– | You plugged the AC mains lead in for the first time or there was a power failure |
display. | recently. |
| Set the time. 8 |
“F61” is displayed. | Check and correct the speaker cord connections. 5 |
| If this does not fix the problem, there is a power supply problem. Consult the dealer. |
Listening to the radio |
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Noise is heard. | Use an outdoor antenna. 6 |
The stereo indicator flickers or |
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doesn’t light. |
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Sound is distorted. |
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A beat sound is heard. | Turn the TV off or separate it from the unit. |
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A low hum is heard during AM | Separate the antenna from other cables and cords. |
broadcast. |
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When there is a television set nearby | |
The picture on the TV | The location and orientation of the antenna are incorrect. If you are using an indoor |
disappears or stripes appear | antenna, change to an outdoor antenna. 6 |
on the screen. | The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set |
| from the unit. |
Using the cassette deck |
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Recording is not possible. | If the erasure prevention tabs have been removed, cover the holes with adhesive |
| tape. - |
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Playing discs |
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The display is wrong or play | The disc may be upside down. # |
won’t start. | Wipe the disc. |
| Replace the disc if it is scratched, warped, or |
| Condensation may have formed inside the unit due to a sudden change in |
| temperature. Wait about an hour for it to clear and try again. |
The total number of tracks | The disc may be scratched, or its data may be defective. Replace the disc. |
displayed differs each time |
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the same disc is inserted. |
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Unusual sound is heard. |
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The disc was incompletely formatted. Use the recording equipment to fully format the | |
| disc before recording. |
The unit cannot display the remaining play time for variable bit rate (VBR) tracks. | |
of the remaining play time. |
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“TAKE OUT/DISC” appears | There is a problem with the disc mechanism. (A power failure may have occurred.) |
on the display. | The tray will open automatically. Remove the disc from the tray, and after ensuring |
| there is no disc in the tray, close it. The unit will make the disc changing noises for a |
| few moments and then it should operate normally. |
The remote control |
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Remote control doesn’t work. | Check that the batteries are inserted correctly. 4 |
| Replace the batteries if they are worn. |
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RQT7369