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Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
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| Picture |
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| Electrical Appliances |
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| Interference |
| Noisy Sound | Cars / Motorcycles |
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| Fluorescent light |
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| Normal Picture |
| No Sound | Volume |
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| (Check whether the mute function has been activated on the remote control.) | ||
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| Not plugged into AC outlet |
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| No Picture |
| No Sound | Not switched on |
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| PICTURE and BRIGHTNESS/Volume setting | ||
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| (Check by pressing the power switch or |
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| No Picture |
| Normal Sound | If a signal with a |
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| input terminal indication is displayed. | ||
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| Color controls set at minimum level. |
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| No Color |
| Normal Sound | (see page 22, 23) |
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| COLOR SYSTEM (see page 30) |
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| This is a characteristic of liquid crystal panels and is not a problem. The liquid crystal |
| There may be red spots, |
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| panel is built with very high precision technology giving you fine picture details. | |
| blue spots and green spots |
| Normal Sound | Occasionally, a few | |
| on the screen. |
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| blue, green, or red. | |
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| Please note this does not affect the performance of your LCD. |
No remote control operations can be performed. | Check whether the batteries have discharged completely and, if they have not, | ||||
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| whether they were inserted properly. |
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| Check whether the remote control sensor is exposed to an outdoor light or a strong |
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| fluorescent light. |
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| Check whether the remote control designed specifically for use with the unit is being |
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| used. (The unit cannot be operated by any other remote control.) |
| A cracking sound is sometimes heard from the unit. | If there is nothing wrong with the picture or sound, this is the sound of the cabinet | |||
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| undergoing very slight contractions in response to changes in the room temperature. |
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| There are no adverse effects on the performance or other aspects. |
| The top or bottom of the picture on the screen is cut | Adjust the position of the picture on the screen. | |||
| off when I use the zoom function. |
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| Areas at the top and bottom of the screen where | When using a video software program (such as a cinema size program) with a screen | |||
| the image is missing appear when I use the zoom | wider than one in the 16:9 mode, blank areas separate from the images are formed | |||
| function. |
| at the top and bottom of the screen. | ||
| I can hear sounds coming from inside the unit. | When the power is turned on, a sound of the display panel being driven may be | |||
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| heard: This is normal and not indicative of malfunctioning. |
| The main unit is hot. |
| The main unit radiates heat and some of the parts may become hot. This is not a | ||
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| problem for performance or quality. |
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| Set up at a location with good ventilation. |
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| Do not cover the ventilation holes of the Display with a tablecloth etc., and do not |
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| place on top of other equipment. |
This LCD Display uses special image processing. Hence a slight time lag may occur between image and audio, depending on the type of input signal. However, this is not a malfunction.
LCD Display panel
Symptoms | Check |
It takes a while for the picture | The unit digitally processes the various signals in order to reproduce estheticically pleasing images. As |
to appear. | such, it sometimes takes a few moments for the picture to appear when the power has been turned on, |
| when the input has been switched or when the images for the main picture and sub picture on the two |
| screens are swapped. |
Whirring sounds can be heard | The display unit is fitted with a cooling fan to dissipate heat generated during normal use. The whirring |
from the display unit. | sound is caused by rotation of the fan and is not a malfunction. |
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