FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.

White spots or shadow images (noise)

Check the position, direction, and connection of the aerial.

Neither image nor sound is produced

Is the TV in “AV mode”?

Is the mains lead plugged into the socket outlet? Is the TV turned On?

Check Picture Menu (p. 24) and volume.

An error message appears

Follow the message’s instructions. If the problem persists, contact the

authorized Service Centre.

“VIERA Link” function does not work and an error message appears

Confirm the connection.

Turn the connected equipment on and then switch the TV on. (p. 38)

Contrast is reduced

Contrast is lowered in the following conditions without any user operation for a few minutes:

no signal in DVB or AV mode

selected invalid programme

selected radio service

displayed menu

Thumbnail or still picture in SD Card mode

Pixel Statement

An image on a LCD or Plasma TV screen is created by many small groups of dots known as pixels (which is similar to the image in a newspaper). It also naturally follows that higher panel resolutions contain more pixels. To create a colour image, each pixel consists of three tiny coloured dots (known as sub-pixels), one each of red, green and blue. Each one of these dots is precisely controlled by the electronics of the TV to produce the picture.

Whilst Panasonic maintains the highest standards in manufacturing technology and processes in the construction of these panels, there are a number of allowable pixel/subpixel failures that still allow the panel to be defi ned as a good panel. It is not possible to guarantee absolutely no pixel loss.

 

Problem

Actions

 

 

 

 

Chaotic image, noisy

Change the setting of “P-NR” in the Picture Menu (to remove

 

noise). (p. 24)

 

 

Check nearby electrical products (car, motorcycle, fluorescent lamp).

 

No image can be displayed

Is “Colour” or “Contrast” in the Picture Menu set to the minimum?

Screen

(p. 24)

 

 

 

Blurry or distorted image

Reset channel. (p. 32)

 

(no sound or low volume)

 

 

 

 

 

Unusual image is displayed

Turn off the TV with Mains power On / Off switch, then turn it on

 

again.

 

 

 

 

 

 

“Shop” appears on screen at

“Shop” was selected in “Auto Tuning” (p. 12).

 

Reset settings in “Shipping Condition” (p. 32), then select “Home”

 

switch on

 

in “Auto Tuning” (p. 12).

 

 

 

Sound

No sound is produced

Is “Sound Mute” active? (p. 10)

Is the volume set to the minimum?

 

 

Sound level is low

Sound signal reception may be deteriorated.

 

or sound is distorted

Set “MPX” (p. 24) in the Sound Menu to “Mono”.

 

 

 

Technical Information Technical Frequently Asked Questions

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Panasonic TH-P42X10A, TH-P50X10A operating instructions FAQs, Sound, Problem Actions

TH-P50X10A, TH-P42X10A specifications

The Panasonic TH-P42X10A and TH-P50X10A are two standout models in Panasonic's Viera line of plasma televisions, known for their exceptional picture quality and advanced features. These models have garnered attention for their impressive performance, making them appealing choices for home entertainment enthusiasts.

One of the key features of both the TH-P42X10A and TH-P50X10A is their plasma display technology, which offers deeper blacks and more vibrant colors compared to traditional LCD screens. This is particularly noticeable in dark scenes, where the plasma panels excel in producing rich contrast. The 1080p Full HD resolution ensures that viewers experience sharp, detailed images that make movies and sports come to life.

Both models are equipped with Panasonic’s NeoPDP technology. This innovation enhances the efficiency of the plasma panel while also improving color accuracy and reducing power consumption. The panels utilize advanced phosphor materials that provide a wider color gamut, resulting in more lifelike images.

Another significant feature is the Viera Image Viewer, which allows users to enjoy their photos directly from an SD card. This makes it easy to share memories with friends and family on the big screen. Additionally, the TH-P42X10A and TH-P50X10A come with integrated digital tuners, enabling viewers to access free-to-air channels without the need for additional equipment.

Connectivity is also a priority with these models. Both televisions offer multiple HDMI ports, allowing users to connect various devices, such as Blu-ray players, gaming consoles, and sound systems. This versatility ensures that the TH-P42X10A and TH-P50X10A can seamlessly integrate into any home entertainment setup.

In terms of design, both models feature a sleek and contemporary look, with slim bezels that enhance the viewing experience. The minimalist design allows the televisions to complement modern living spaces without being obtrusive.

Overall, the Panasonic TH-P42X10A and TH-P50X10A are excellent choices for those seeking a high-quality viewing experience. With advanced plasma technology, rich colors, multiple connectivity options, and user-friendly features, these models stand out as reliable options for avid viewers who appreciate superior picture performance in their home cinema setup.