FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.

White spots or shadow images (noise)

Check the position, direction, and connection of the aerial.

Neither image nor sound is produced

Is the TV in “AV mode”?

Is the mains lead plugged into the socket outlet?

Is the TV turned On?

Check the Picture Menu (p. 32 and p. 33) and volume.

Check all required cables and connections are firmly in place.

An error message appears

Follow the message’s instructions.

If the problem persists, contact your local Panasonic dealer.

“VIERA Link” function does not work and an error message appears

Confirm the connection. (p. 61)

Turn the connected equipment on and then switch the TV on. (p. 61)

Permanently lit spots on screen

Due to production process involved in this technology this may result in some pixels which are permanently lit or unlit. This is not a malfunction.

Contrast is reduced

Contrast is lowered in the following conditions without any user operation for a few minutes: ●no signal in AV mode

●selected locked channel ●selected invalid channel ●displayed menu ●Thumbnail or still picture

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Screen

Sound

Problem

Actions

 

Change the setting of “P-NR” in the Picture Menu (to remove

Chaotic image, noisy

noise). (p. 33)

Check nearby electrical products (car, motorcycle,

 

fluorescent lamp).

 

 

No image can be displayed

Is “Colour” or “Contrast” in the Picture Menu set to the

 

minimum? (p. 32)

Blurry or distorted image

Reset channels (p. 38).

(no sound or low volume)

 

Unusual image is displayed

Turn off the TV with Mains power On / Off switch, then turn it

 

on again.

No sound is produced

Is “Sound Mute” active? (p. 10)

Is the volume set to the minimum?

Sound level is low

Sound signal reception may be deteriorated.

or sound is distorted

Set “MPX” in the Sound Menu to “Mono” (p. 33).

When power is on, whirring sound of cooling fan or drive

Unusual sound from the TV noise may be heard from inside the TV (not a sign of faulty

operation).

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Panasonic TH-P65VT20T, TH-P65VT20P, TH-P65VT20K, TH-P65VT20M, TH-P65VT20D operating instructions FAQs, Problem Actions

TH-P65VT20T, TH-P65VT20M, TH-P65VT20D, TH-P65VT20P, TH-P65VT20K specifications

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