Canon H12157 manual Class 2060P ECM RX, 13-34Frequently Asked Questions

Problem Possible cause Solution

NSee also “Printing Problems” on page 13-23.

The LASER CLASS	The sending fax machine	If the sending fax does not
2060P cannot receive	may not support ECM.	support ECM, then the
faxes using ECM? (ECM		LASER CLASS 2060P
RX does not appear in		receives the fax in normal
the LCD display when		mode without error
receiving.)		checking.
	ECM reception may not be	Make sure the LASER
	turned on.	CLASS 2060P ECM RX
		setting is enabled. See pages
		15-9 through 15-11.
Nothing prints?	The toner cartridge may not	Make sure the toner
	have been installed properly.	cartridge is installed
		correctly.
		See page 2-34.
	The toner cartridge may need	See page 2-34.
	to be replaced.

Received faxes are	The telephone lines may be
blotched or uneven?	in poor condition, or you
	may have a bad connection.

The sending fax machine may not be functioning properly.

Use ECM receiving to try to eliminate such problems. However, if the telephone lines are in poor condition, you may need to have the fax sent again.

The sending fax machine usually determines the fax’s quality. Call the sender and have them make sure the top cover and scanning glass on their fax machine are clean.

13-34Frequently Asked Questions Chapter 13