Canon H12157 manual 13-26Frequently Asked Questions

Problem Possible cause Solution

Your PC indicates a	A device time-out occurs
device time-out.	when the PC sends data to
	the LASER CLASS 2060P, but
	the LASER CLASS 2060P
	does not respond. The
	LASER CLASS 2060P may be
	unplugged, not connected to
	the PC, or have a paper jam.

Make sure the LASER CLASS 2060P is plugged in, and that its parallel interface cable is securely attached to the LASER CLASS 2060P and the PC. Clear any paper jams, and make sure paper is loaded properly in the multi-purpose tray.

The printed output is	There may be a
not what you expected?	communication problem
	between the LASER CLASS
	2060P and your PC.
	The parallel interface cable
	may not be securely
	connected to the LASER
	CLASS 2060P and the
	computer.
	The parallel interface cable
	may not be the correct type.
	The parallel interface cable
	may be too long.
	You may not be using the
	correct printer driver.

Make sure the PC and application are configured correctly for communicating with the LASER CLASS 2060P. See the printer driver manual.

Check the parallel interface cable’s connections. See page 2-21.

Make sure you are using a bi-directional parallel interface cable.

See page 2-21.

Make sure your parallel interface cable is less than 6.6 feet (2 meters) long.

Make sure you have selected the LASER CLASS 2060P Printer Driver in the Printer’s dialog box or from your application’s printer dialog. See the printer driver manual.

13-26Frequently Asked Questions Chapter 13