Problem

Possible cause

Solution

 

 

 

The LASER CLASS

An error may have occurred

Check the LCD display for

2060P will not switch

during reception.

an error message. See page

between telephone and

 

13-40 for a listing of the

fax calls automatically?

 

LASER CLASS 2060P’s error

(continued)

 

messages.

 

 

Print an activity report and

 

 

look for an error code.

 

 

See page 12-2.

Frequently Asked Questions

The paper cassette/the multi-purpose tray may be empty.

The sending fax machine may not send the CNG signal that tells the incoming signal is a fax.

Make sure the paper cassette/the multi-purpose tray has paper in it.

In such cases, you will have to receive the document manually. See page 7-9.

The LASER CLASS 2060P will not receive faxes manually?

You may not have pressed the Start/Copy button before hanging up the handset.

Always press the Start/ Copy button before hanging up the handset.

If you hang up before pressing the Start/Copy button you will disconnect the call.

The print quality is

You may not be using the

Make sure the paper in the

poor?

correct paper.

paper cassette/the multi-

 

 

purpose tray meets the

 

 

requirements given on page

 

 

4-2.

 

The sending fax machine

Make a copy with your

 

may not be operating

LASER CLASS 2060P. If the

 

properly.

copy looks all right, then

 

 

your LASER CLASS 2060P

 

 

is operating properly.

 

 

Contact the sender and have

 

 

them check their fax

 

 

machine.

 

 

 

Chapter 13

Frequently Asked Questions 13-33

Page 281
Image 281
Canon H12157 manual Frequently Asked Questions