Cause Action, 13-42Frequently Asked Questions | Canon H12157

Message	Error Code
CHECK PRINTER	—

COMMUNICATING — PLEASE WAIT

DOCUMENT READY

—

Cause	Action
The toner cartridge	1.	Reinstall the
in the LASER		cartridge. See
CLASS 2060P is		page 2-34.
defective.	2.	Unplug the
	2.	Unplug the
		LASER CLASS
		2060P, wait five
		seconds, then
		plug it in again.
		If the display
		does not change,
		call for service.
The unit is	Make sure the
connected to an	power cord is
uninterruptible	plugged into an AC
power supply	outlet.
(UPS).
You tried to send a	Wait until the fax is
document while the	sent and try again.
line was being used
and memory was
full.
The document in	Send the fax, scan
the Automatic	the document, or
Document Feeder	make a copy.
(ADF) is ready for
scanning.

DOCUMENT TOO	#003	It took more than 32	Divide the
LONG		minutes to send or	document and send
		copy a document.	or copy each part
			separately.
		It took more than 32	Contact the sender,
		minutes to receive a	and have them
		document.	divide the document
			and send each part
			separately.

13-42Frequently Asked Questions

Chapter 13

Image 290

Canon H12157 manual Cause Action, 13-42Frequently Asked Questions

Contents

Page Copyright Trademarks Order Information Power RequirementsLocation Connection of the Equipment Preface Vii Users in Canada Preface Canon Canada INC Hours a DAY, Seven Days a Week Cdrh Regulations Safety InformationLaser Safety Xii Contents Xiv Registering Information in the Laser Class 2060P Chapter Xvi Xvii Xviii Appendix Contents Laser Class 2060P Welcome 2Introducing the Laser Class 2060P Main Features of the Laser Class 2060P Laser Class 2060P Includes the Following Features Plain Paper Fax Features 4Introducing the Laser Class 2060P Copier Features Telephone Features Distinctive Ring Pattern Detection capability Drpd 6Introducing the Laser Class 2060P Operating System Requirements Using the Laser Class 2060P With the Printer DriverSystems Requirements Hardware Requirements Windows Windows NT 4.0 with Service Pack 3 or higherWindows Me 8Introducing the Laser Class 2060P Using Your Documentation How to Use This User’s Guide 10Introducing the Laser Class 2060P Customer Support Type Conventions Used in This User’s Guide Safety Instructions 12Introducing the Laser Class 2060P Chapter Introducing the Laser Class 2060P 14Introducing the Laser Class 2060P Chapter Setting Up Your 2Setting Up Your Laser Class 2060P Choosing a Location for Your Laser Class 2060P Dimensions 4Setting Up Your Laser Class 2060P Unpacking Your Laser Class 2060P Do You Have Everything? 6Setting Up Your Laser Class 2060P Make sure you have the following items Lifting the Laser Class 2060P 8Setting Up Your Laser Class 2060P Handset Ringer Volume Switch Speaker Volume Switch 10Setting Up Your Laser Class 2060P Removing Shipping Materials Chapter Setting Up Your Laser Class 2060P 12Setting Up Your Laser Class 2060P Replaceable Parts Attaching the Paper Loading Label Assembling the Laser Class 2060PAttaching Components Straightening the Multi-Purpose Tray 14Setting Up Your Laser Class 2060PAttaching the Extension Tray Attaching the Support Trays 16Setting Up Your Laser Class 2060P Attaching the Handset to Your Unit Chapter Setting Up Your Laser Class 2060P 18Setting Up Your Laser Class 2060P Connecting the Telephone Line Making Connections Connecting an Extension Phone or Answering Machine 20Setting Up Your Laser Class 2060P Connecting the Laser Class 2060P to Your PC Connecting the Power Cord 22Setting Up Your Laser Class 2060P E a S E W a I T Front View 24Setting Up Your Laser Class 2060PGetting Acquainted With Your Inside View 26Setting Up Your Laser Class 2060P Rear View Pause button Operation PanelRedial button Document feed lever 28Setting Up Your Laser Class 2060P Use/Memory lamp 5Tone button6Hook button 30Setting Up Your Laser Class 2060P Special Function Buttons One-Touch Speed Dial panel open Search buttons Space buttonClear button Cursor buttons Handling and Storing Cartridges 32Setting Up Your Laser Class 2060PToner Cartridge Chapter Setting Up Your Laser Class 2060P Installing/Replacing the Toner Cartridge 34Setting Up Your Laser Class 2060P Handle 36Setting Up Your Laser Class 2060P Side View Pull in this Direction TOP View 38Setting Up Your Laser Class 2060P Chapter Setting Up Your Laser Class 2060P 40Setting Up Your Laser Class 2060P Loading Recording Paper Chapter Setting Up Your Laser Class 2060P 42Setting Up Your Laser Class 2060P Loading Paper in the Cassette Load the stack of paper into the paper cassette 44Setting Up Your Laser Class 2060P Loading Paper in the Multi-Purpose Tray 46Setting Up Your Laser Class 2060P Testing the Laser Class 2060P Setting Up Your Laser Class 2060P Chapter Registering Information Guidelines for Entering Information 2Registering Information in the Laser Class 2060P Entering Numbers, Letters, and Symbols Entering a single letter 4Registering Information in the Laser Class 2060P Editing InformationEntering two letters from the same group Using the Special Function buttons Using the Menu System 6Registering Information in the Laser Class 2060P Press Data Registration 8Registering Information in the Laser Class 2060P Personalizing Your Laser Class 2060PIdentifying Your Documents Entering the Date and Time Press Set twice Registering Your Fax Number and Name 10Registering Information in the Laser Class 2060P Press Set to save the fax/telephone number Setting the Telephone Line Type 12Registering Information in the Laser Class 2060P Chapter Paper Handling Multi-Purpose Tray Guidelines for Selecting Print MediaPaper Cassette 2Paper Handling CUSTOM1 4Paper Handling Plain PaperLabels Paper Path 6Paper Handling Selecting Paper Delivery Face-Down Delivery 8Paper Handling Face-Up Delivery 10Paper Handling Multi-Purpose Tray Loading PaperPaper Cassette 12Paper Handling Chapter Paper Handling Figure below shows inside slots bottom view 14Paper Handling Changing the Paper Size Setting 16Paper Handling To set a Custom-size Paper Handling Chapter Speed Dialing Coded Speed Dialing Speed Dialing MethodsOne-Touch Speed Dialing Group Dialing One-Touch Speed Dialing Storing Numbers for One-Touch Speed Dialing 4Speed Dialing To end the procedure and return to standby TX Type menu includes these items To perform PSWD/SUBADDRESS settings 6Speed Dialing O U C H S P D D I a L 3 4 5 6 7 8 9 8Speed Dialing To delete a numberTo change the number and/or name N o n C a N a D a Using One-Touch Speed Dialing 10Speed Dialing Press Start/Copy Storing Numbers for Coded Speed Dialing Using Search buttonsCoded Speed Dialing 12Speed Dialing Using Coded Dial buttons 14Speed Dialing B a D D R E S S 16Speed Dialing 3 4 5 6 7 18Speed Dialing L = 1 2 3 4 5 20Speed Dialing Using Coded Speed Dialing Press Coded Dial/Directory 22Speed Dialing Group Dialing Creating Groups for Group Dialing 24Speed Dialing To store a group under a One-Touch Speed Dialing buttonTo store a group under a Coded Speed Dialing code O U P D I a L 26Speed Dialing Press Set Using Group Dialing 28Speed Dialing Chapter Speed Dialing 30Speed Dialing Using Directory DialingPress Coded Dial/Directory twice L = 3 4 5 6 D a M B O O K S . C a P Speed Dialing Chapter Sending Faxes 2Sending Faxes Document Requirements When the document feed lever is set to Manual Document FeedPreparing to Send a Fax Problem documents 4Sending Faxes Scanning Area Selecting Automatic/Manual Document Feed 6Sending Faxes Loading Documents for Automatic Feed 8Sending Faxes Trouble With Multipage Documents 10Sending Faxes Loading Documents for Manual Feed 12Sending Faxes Press Resolution Setting the Resolution and ContrastSetting the Scanning Resolution Setting the Scanning Contrast 14Sending Faxes You can select STANDARD, DARKER, or Lighter Memory Sending Sending MethodsManual Sending Via the Handset 16Sending Faxes Directory Dialing Dialing MethodsRegular Dialing 18Sending Faxes Sending DocumentsManual Sending Via the Handset A N S M I T Memory Sending 20Sending Faxes Dial the other party’s fax number 22Sending Faxes Canceling Sending Removing the Document From the Automatic Document Feeder ADF 24Sending Faxes Chapter Sending Faxes Automatic Redialing With Memory Sending RedialingManual Redialing 26Sending Faxes Canceling Automatic Redialing Setting Up Automatic Redialing 28Sending Faxes Default setting is twice 30Sending Faxes Sequential Broadcasting Sending a Document to More Than One Destination 32Sending Faxes Sending a Document Using Group Dialing Delayed Sending 34Sending Faxes Laser Class 2060P begins scanning the document into memory 36Sending Faxes Chapter Receiving Faxes Drpd Distinctive Ring Pattern Detection Fax/Tel ModeDifferent Ways to Receive a Fax 2Receiving Faxes Setting the RX Mode FAX only Mode Press Receive Mode Setting the Receive ModeReceiving Faxes and Phone Calls Automatically Fax/Tel Mode 4Receiving Faxes Setting Up Fax/Tel Mode Ring Start Time What Happens When Fax/Tel Mode is Selected 6Receiving Faxes Press Set, then use N or M to select FAX/TEL Auto SW Disconnect 8Receiving Faxes If you hear a slow beep or silence Receiving Faxes Manually Manual ModeIf you hear a person’s voice 10Receiving Faxes Receiving Faxes Automatically FAX only ModeUsing an Answering Machine ANS.MACHINE Mode Using the Laser Class 2060P With an Answering Machine 12Receiving Faxes Messages Displayed When Documents are Received in MemoryDocuments Received in Memory Receiving While Registering or Copying Canceling an Incoming Fax 14Receiving Faxes Distinctive Ring Pattern Detection Drpd Feature Types of Ring Patterns Setting Up Drpd Mode 16Receiving Faxes Press Set For this example we chose Normal Ring 18Receiving Faxes R I N G T I M E 20Receiving Faxes How Drpd Responds to Calls TEL Receiving Faxes Using the Memory Features Printing a List of Documents Stored in Memory 2Using the Memory FeaturesDocuments Stored in Memory Printing Documents Stored in Memory Method 4Using the Memory Features Sending Documents Stored in Memory 6Using the Memory Features Deleting a Document Stored in Memory 8Using the Memory Features Setting Up and Using Polling Before You Use Polling Receiving 2Setting Up and Using PollingWhat’s Polling? Polling to Receive Faxes Requesting Another Fax to Send a Document 4Setting Up and Using Polling Canceling a Polling 6Setting Up and Using Polling Setting Up Polling SendingSetting Up a Polling Box Before You Can Be Polled to Send Press Set, then use N or M to select 6.POLLING BOX 8Setting Up and Using Polling OFF Scanning a Document into the Memory for Polling Sending Changing the Polling Box Setup 10Setting Up and Using Polling I L E Canceling a Polling Box 12Setting Up and Using Polling T a R E G I S T R a T I O N 7 . S Y S T E M S E T T I N G S Setting Up and Using Polling Chapter Special Features 10-2Special Features Dialing Through a SwitchboardHow to Enter Pauses Special Dialing Chapter Special Features Using Tone Dialing On a Pulse Line 10-4Special Features Chapter Making Copies Making Copies 11-2Making Copies P Y 11-4Making Copies Chapter Reports and Lists Activity Report 12-2 12-3 Error TX Report Transmission TX Reports TX Report Slerexe Company Limited Multi TX/RX Report PGS. Sent Reception RX Report Memory Clear Report Speed Dialing Lists 12-9 One-Touch Speed Dial List 12-10Reports and Lists Not Sorted Coded Speed Dial List 12-12Reports and Lists Group Dial List User’s Data List 12-14Reports and Lists Doc Memory List Reports and Lists Frequently Asked Questions If You Cannot Solve the Problem Problems Index Problem See 13-4 Paper Jams Jams in the Automatic Document Feeder ADF? 13-6 Jams in the Output Slots? Paper Cassette Area Jams in the Paper Cassette?Recording Paper Jams 13-9 13-10Frequently Asked Questions Jams Inside the Unit? Move the paper release lever toward the back of the unit 13-12Frequently Asked Questions If the paper has jammed near the multi-purpose tray slot If the top edge of the paper is in the fixing assembly 13-14Frequently Asked Questions Jams in the Front Area of the Unit? 13-16Frequently Asked Questions If the paper has jammed near the face-up delivery slot Transfer Charging Roller Fixing Assembly 13-18Frequently Asked Questions Jams in the Rear Cover of the Unit? Chapter Frequently Asked Questions 13-20Frequently Asked Questions After Clearing a Paper Jam Problems Feeding Paper into the Laser Class 2060P Problem Possible cause Solution 13-22Frequently Asked Questions Printing Problems 13-24Frequently Asked Questions Asked 13-26Frequently Asked Questions Frequently Asked Questions Print Quality Problems 13-28Frequently Asked Questions Faxing Problems Sending Faxes 13-30Frequently Asked Questions Asked 13-32Frequently Asked Questions Receiving Faxes Frequently Asked Questions 13-34Frequently Asked Questions Class 2060P ECM RX Problem Possible cause Solution Telephone Problems 13-36Frequently Asked Questions Copying Problems Problem Cause Solution General Problems 13-38Frequently Asked Questions If the Power Goes Out Error Codes, Messages, and Solutions 13-40Frequently Asked Questions Check Cover 13-42Frequently Asked Questions Cause Action ECM RX 13-44Frequently Asked Questions Xx% Frequently Questions 13-46Frequently Asked Questions Chapter Maintaining Your Cleaning the Laser Class 2060P Cleaning the Laser Class 2060P Exterior Cleaning the Inside of the Laser Class 2060P 14-3 14-4 14-5 Cleaning the Scanner Components 14-6 14-7 14-8 Replacing the Toner Cartridge Transporting the Laser Class 2060P 14-10Maintaining Your Laser Class 2060P Chapter Menu System Understanding the Menu System Accessing the User Settings Menu User Settings Accessing the Report Settings Menu Report Settings Accessing the TX Settings Menu TX Settings Accessing the RX Settings Menu RX Settings 15-10The Menu System OFF Accessing the FAX’S Printer SET Menu 15-12The Menu System FAX’S Printer SET Accessing the Polling BOX Menu 15-14The Menu System Polling BOX Accessing the System Settings Menu 15-16The Menu System System Settings Menu System Appendix Specifications General Document sizes Document weightPlain Paper Fax Document thickness Scanning image ResolutionRecording paper weight17-24 lb 64-90 g/m2 Processing Report/reference DialingNetworking Toner saver Copier Telephone 8Specifications Appendix Document Sizes Printing Area Specifications Appendix Glossary Bps Automatic redialingBi-directional parallel interface port Broadcasting Cursor Delayed sendingDual access Multitasking Dialing methods Extension Factory defaultFAX/TEL switching G3, Group 3 fax machine Interface HalftoneIeee Interface cable Manual redialing JackManual receiving Memory sending Parallel interface One-Touch Speed Dialing buttonsPaper feed Pause Printer driver PollingPrintable area Pulse Reception Reduction modeReceiving Redialing-automatic Rotary pulse Remote receptionReport Scanning contrast Sending speed Tone/pulse settingSending Sequential broadcasting Transmit TonerTransaction number UHQ Ultra High Quality Index 14-3 15-10 15-12 Paper release 2-25, 13-11,13-20 Sample 12-10 13-39 Using 12-2, 12-9,12-14,12-15 Coded 5-2 13-36 14-1 Index Index Index HT1-2172-000-V.1.0 022001NF