Problem Possible cause Solution | Canon H12157 specs

Problem	Possible cause	Solution

Errors occur frequently	The telephone lines may be	Lower the speed at which
while receiving?	in poor condition, or you	the unit receives faxes in the
	may have a bad connection.	RX START SPEED setting.
		See pages 15-16 and 15-17.

Frequently Asked Questions

Chapter 13

Frequently Asked Questions 13-35

Image 283

Canon H12157 manual Problem Possible cause Solution

Contents

Page Copyright Trademarks Location Power RequirementsOrder Information Connection of the Equipment Preface Vii Users in Canada Preface Canon Canada INC Hours a DAY, Seven Days a Week Laser Safety Safety InformationCdrh Regulations Xii Contents Registering Information in the Laser Class 2060P Xiv Chapter Xvi Xvii Xviii Appendix Contents Laser Class 2060P 2Introducing the Laser Class 2060P Welcome Laser Class 2060P Includes the Following Features Main Features of the Laser Class 2060P 4Introducing the Laser Class 2060P Plain Paper Fax Features Telephone Features Copier Features 6Introducing the Laser Class 2060P Distinctive Ring Pattern Detection capability Drpd Hardware Requirements Using the Laser Class 2060P With the Printer DriverSystems Requirements Operating System Requirements 8Introducing the Laser Class 2060P Windows NT 4.0 with Service Pack 3 or higherWindows Me Windows How to Use This User’s Guide Using Your Documentation 10Introducing the Laser Class 2060P Type Conventions Used in This User’s Guide Customer Support 12Introducing the Laser Class 2060P Safety Instructions Chapter Introducing the Laser Class 2060P 14Introducing the Laser Class 2060P Chapter Setting Up Your 2Setting Up Your Laser Class 2060P Laser Class 2060P Choosing a Location for Your 4Setting Up Your Laser Class 2060P Dimensions Do You Have Everything? Unpacking Your Laser Class 2060P Make sure you have the following items 6Setting Up Your Laser Class 2060P Lifting the Laser Class 2060P Handset 8Setting Up Your Laser Class 2060P Ringer Volume Switch Speaker Volume Switch Removing Shipping Materials 10Setting Up Your Laser Class 2060P Chapter Setting Up Your Laser Class 2060P Replaceable Parts 12Setting Up Your Laser Class 2060P Attaching Components Assembling the Laser Class 2060PAttaching the Paper Loading Label Attaching the Extension Tray 14Setting Up Your Laser Class 2060PStraightening the Multi-Purpose Tray Attaching the Support Trays Attaching the Handset to Your Unit 16Setting Up Your Laser Class 2060P Chapter Setting Up Your Laser Class 2060P 18Setting Up Your Laser Class 2060P Making Connections Connecting the Telephone Line 20Setting Up Your Laser Class 2060P Connecting an Extension Phone or Answering Machine Connecting the Laser Class 2060P to Your PC 22Setting Up Your Laser Class 2060P Connecting the Power Cord E a S E W a I T Getting Acquainted With Your 24Setting Up Your Laser Class 2060PFront View Inside View Rear View 26Setting Up Your Laser Class 2060P Document feed lever Operation PanelRedial button Pause button 28Setting Up Your Laser Class 2060P 6Hook button 5Tone buttonUse/Memory lamp Special Function Buttons One-Touch Speed Dial panel open 30Setting Up Your Laser Class 2060P Cursor buttons Space buttonClear button Search buttons Toner Cartridge 32Setting Up Your Laser Class 2060PHandling and Storing Cartridges Chapter Setting Up Your Laser Class 2060P 34Setting Up Your Laser Class 2060P Installing/Replacing the Toner Cartridge Handle 36Setting Up Your Laser Class 2060P Side View Pull in this Direction TOP View 38Setting Up Your Laser Class 2060P Chapter Setting Up Your Laser Class 2060P Loading Recording Paper 40Setting Up Your Laser Class 2060P Chapter Setting Up Your Laser Class 2060P Loading Paper in the Cassette 42Setting Up Your Laser Class 2060P Load the stack of paper into the paper cassette 44Setting Up Your Laser Class 2060P Loading Paper in the Multi-Purpose Tray 46Setting Up Your Laser Class 2060P Testing the Laser Class 2060P Setting Up Your Laser Class 2060P Chapter Registering Information 2Registering Information in the Laser Class 2060P Guidelines for Entering Information Entering a single letter Entering Numbers, Letters, and Symbols Entering two letters from the same group Editing Information4Registering Information in the Laser Class 2060P Using the Special Function buttons 6Registering Information in the Laser Class 2060P Using the Menu System Press Data Registration Identifying Your Documents Personalizing Your Laser Class 2060P8Registering Information in the Laser Class 2060P Press Set twice Entering the Date and Time 10Registering Information in the Laser Class 2060P Registering Your Fax Number and Name Press Set to save the fax/telephone number 12Registering Information in the Laser Class 2060P Setting the Telephone Line Type Chapter Paper Handling 2Paper Handling Guidelines for Selecting Print MediaPaper Cassette Multi-Purpose Tray CUSTOM1 Labels Plain Paper4Paper Handling Paper Path 6Paper Handling Selecting Paper Delivery 8Paper Handling Face-Down Delivery Face-Up Delivery 10Paper Handling Paper Cassette Loading PaperMulti-Purpose Tray 12Paper Handling Chapter Paper Handling 14Paper Handling Figure below shows inside slots bottom view Changing the Paper Size Setting 16Paper Handling To set a Custom-size Paper Handling Chapter Speed Dialing Group Dialing Speed Dialing MethodsOne-Touch Speed Dialing Coded Speed Dialing Storing Numbers for One-Touch Speed Dialing One-Touch Speed Dialing 4Speed Dialing TX Type menu includes these items To end the procedure and return to standby 6Speed Dialing To perform PSWD/SUBADDRESS settings O U C H S P D D I a L 3 4 5 6 7 8 9 To change the number and/or name To delete a number8Speed Dialing N o n C a N a D a 10Speed Dialing Using One-Touch Speed Dialing Press Start/Copy 12Speed Dialing Using Search buttonsCoded Speed Dialing Storing Numbers for Coded Speed Dialing Using Coded Dial buttons 14Speed Dialing B a D D R E S S 16Speed Dialing 3 4 5 6 7 18Speed Dialing L = 1 2 3 4 5 20Speed Dialing Press Coded Dial/Directory Using Coded Speed Dialing 22Speed Dialing Creating Groups for Group Dialing Group Dialing To store a group under a Coded Speed Dialing code To store a group under a One-Touch Speed Dialing button24Speed Dialing O U P D I a L 26Speed Dialing Press Set 28Speed Dialing Using Group Dialing Chapter Speed Dialing Press Coded Dial/Directory twice Using Directory Dialing30Speed Dialing L = 3 4 5 6 D a M B O O K S . C a P Speed Dialing Chapter Sending Faxes 2Sending Faxes Preparing to Send a Fax When the document feed lever is set to Manual Document FeedDocument Requirements 4Sending Faxes Problem documents Scanning Area 6Sending Faxes Selecting Automatic/Manual Document Feed Loading Documents for Automatic Feed 8Sending Faxes Trouble With Multipage Documents 10Sending Faxes Loading Documents for Manual Feed 12Sending Faxes Setting the Scanning Resolution Setting the Resolution and ContrastPress Resolution 14Sending Faxes Setting the Scanning Contrast You can select STANDARD, DARKER, or Lighter 16Sending Faxes Sending MethodsManual Sending Via the Handset Memory Sending Regular Dialing Dialing MethodsDirectory Dialing Manual Sending Via the Handset Sending Documents18Sending Faxes A N S M I T 20Sending Faxes Memory Sending Dial the other party’s fax number 22Sending Faxes Canceling Sending 24Sending Faxes Removing the Document From the Automatic Document Feeder ADF Chapter Sending Faxes 26Sending Faxes RedialingManual Redialing Automatic Redialing With Memory Sending Canceling Automatic Redialing 28Sending Faxes Setting Up Automatic Redialing Default setting is twice 30Sending Faxes Sending a Document to More Than One Destination Sequential Broadcasting 32Sending Faxes Sending a Document Using Group Dialing 34Sending Faxes Delayed Sending Laser Class 2060P begins scanning the document into memory 36Sending Faxes Chapter Receiving Faxes 2Receiving Faxes Fax/Tel ModeDifferent Ways to Receive a Fax Drpd Distinctive Ring Pattern Detection FAX only Mode Setting the RX Mode 4Receiving Faxes Setting the Receive ModeReceiving Faxes and Phone Calls Automatically Fax/Tel Mode Press Receive Mode Ring Start Time Setting Up Fax/Tel Mode 6Receiving Faxes What Happens When Fax/Tel Mode is Selected Press Set, then use N or M to select FAX/TEL Auto SW 8Receiving Faxes Disconnect If you hear a person’s voice Receiving Faxes Manually Manual ModeIf you hear a slow beep or silence Using an Answering Machine ANS.MACHINE Mode Receiving Faxes Automatically FAX only Mode10Receiving Faxes Using the Laser Class 2060P With an Answering Machine Documents Received in Memory Messages Displayed When Documents are Received in Memory12Receiving Faxes Receiving While Registering or Copying 14Receiving Faxes Canceling an Incoming Fax Types of Ring Patterns Distinctive Ring Pattern Detection Drpd Feature 16Receiving Faxes Setting Up Drpd Mode Press Set For this example we chose Normal Ring 18Receiving Faxes R I N G T I M E 20Receiving Faxes TEL How Drpd Responds to Calls Receiving Faxes Using the Memory Features Documents Stored in Memory 2Using the Memory FeaturesPrinting a List of Documents Stored in Memory Method Printing Documents Stored in Memory 4Using the Memory Features Sending Documents Stored in Memory 6Using the Memory Features Deleting a Document Stored in Memory 8Using the Memory Features Setting Up and Using Polling What’s Polling? 2Setting Up and Using PollingBefore You Use Polling Receiving Requesting Another Fax to Send a Document Polling to Receive Faxes 4Setting Up and Using Polling Canceling a Polling Before You Can Be Polled to Send Setting Up Polling SendingSetting Up a Polling Box 6Setting Up and Using Polling Press Set, then use N or M to select 6.POLLING BOX OFF 8Setting Up and Using Polling Scanning a Document into the Memory for Polling Sending 10Setting Up and Using Polling Changing the Polling Box Setup I L E 12Setting Up and Using Polling Canceling a Polling Box T a R E G I S T R a T I O N 7 . S Y S T E M S E T T I N G S Setting Up and Using Polling Chapter Special Features Special Dialing Dialing Through a SwitchboardHow to Enter Pauses 10-2Special Features Chapter Special Features 10-4Special Features Using Tone Dialing On a Pulse Line Chapter Making Copies 11-2Making Copies Making Copies P Y 11-4Making Copies Chapter Reports and Lists 12-2 Activity Report 12-3 Transmission TX Reports Error TX Report Slerexe Company Limited TX Report PGS. Sent Multi TX/RX Report Reception RX Report Memory Clear Report 12-9 Speed Dialing Lists 12-10Reports and Lists One-Touch Speed Dial List Not Sorted 12-12Reports and Lists Coded Speed Dial List Group Dial List 12-14Reports and Lists User’s Data List Doc Memory List Reports and Lists Frequently Asked Questions If You Cannot Solve the Problem Problem See Problems Index 13-4 Jams in the Automatic Document Feeder ADF? Paper Jams 13-6 Jams in the Output Slots? Recording Paper Jams Jams in the Paper Cassette?Paper Cassette Area 13-9 Jams Inside the Unit? 13-10Frequently Asked Questions Move the paper release lever toward the back of the unit 13-12Frequently Asked Questions If the paper has jammed near the multi-purpose tray slot 13-14Frequently Asked Questions If the top edge of the paper is in the fixing assembly Jams in the Front Area of the Unit? If the paper has jammed near the face-up delivery slot 13-16Frequently Asked Questions Transfer Charging Roller Fixing Assembly Jams in the Rear Cover of the Unit? 13-18Frequently Asked Questions Chapter Frequently Asked Questions After Clearing a Paper Jam 13-20Frequently Asked Questions Problem Possible cause Solution Problems Feeding Paper into the Laser Class 2060P 13-22Frequently Asked Questions Printing Problems 13-24Frequently Asked Questions Asked 13-26Frequently Asked Questions Frequently Asked Questions 13-28Frequently Asked Questions Print Quality Problems Sending Faxes Faxing Problems 13-30Frequently Asked Questions Asked Receiving Faxes 13-32Frequently Asked Questions Frequently Asked Questions Class 2060P ECM RX 13-34Frequently Asked Questions Problem Possible cause Solution 13-36Frequently Asked Questions Telephone Problems Problem Cause Solution Copying Problems 13-38Frequently Asked Questions General Problems If the Power Goes Out 13-40Frequently Asked Questions Error Codes, Messages, and Solutions Check Cover Cause Action 13-42Frequently Asked Questions ECM RX Xx% 13-44Frequently Asked Questions Frequently Questions 13-46Frequently Asked Questions Chapter Maintaining Your Cleaning the Laser Class 2060P Exterior Cleaning the Laser Class 2060P 14-3 Cleaning the Inside of the Laser Class 2060P 14-4 14-5 14-6 Cleaning the Scanner Components 14-7 14-8 Replacing the Toner Cartridge 14-10Maintaining Your Laser Class 2060P Transporting the Laser Class 2060P Chapter Menu System Understanding the Menu System Accessing the User Settings Menu User Settings Accessing the Report Settings Menu Report Settings Accessing the TX Settings Menu TX Settings Accessing the RX Settings Menu 15-10The Menu System RX Settings OFF 15-12The Menu System Accessing the FAX’S Printer SET Menu FAX’S Printer SET 15-14The Menu System Accessing the Polling BOX Menu Polling BOX 15-16The Menu System Accessing the System Settings Menu System Settings Menu System Appendix Specifications General Document thickness Document weightPlain Paper Fax Document sizes Processing ResolutionRecording paper weight17-24 lb 64-90 g/m2 Scanning image Toner saver DialingNetworking Report/reference Copier Telephone Document Sizes 8Specifications Appendix Printing Area Specifications Appendix Glossary Broadcasting Automatic redialingBi-directional parallel interface port Bps Dialing methods Delayed sendingDual access Multitasking Cursor G3, Group 3 fax machine Factory defaultFAX/TEL switching Extension Interface cable HalftoneIeee Interface Memory sending JackManual receiving Manual redialing Pause One-Touch Speed Dialing buttonsPaper feed Parallel interface Pulse PollingPrintable area Printer driver Redialing-automatic Reduction modeReceiving Reception Scanning contrast Remote receptionReport Rotary pulse Sequential broadcasting Tone/pulse settingSending Sending speed UHQ Ultra High Quality TonerTransaction number Transmit Index 14-3 15-10 15-12 Paper release 2-25, 13-11,13-20 Sample 12-10 13-39 Using 12-2, 12-9,12-14,12-15 Coded 5-2 13-36 14-1 Index Index Index HT1-2172-000-V.1.0 022001NF