6. Troubleshooting
Printer Problems
Problem | Solution |
|
|
An error occurs. | If an error occurs when printing, change the computer or |
| printer driver settings. |
| • Check the printer icon name does not exceed 32 |
| alphanumeric characters. If it does, shorten it. |
| • Check whether other applications are operating. |
| Close any other applications, as they may be interfering |
| with printing. If the problem is not resolved, close |
| unneeded processes too. |
| • Check that the latest printer driver is being used. |
|
|
A print job is canceled. | • Set I/O Timeout to a larger value than the current |
| settings. |
|
|
There is considerable delay between | • Processing time depends on data volume. High volume |
the print start command and actual | data, such as |
printing. | process. Wait for a while. |
| • To speed up printing, reduce the printing resolution using |
| the printer driver. |
|
|
The whole printout is blurred. | • Paper is damp. Use paper that has been stored properly. |
| See page 21 "Supported Paper". |
| • If you enable [Toner Saving], printing is generally less |
| dense. |
| • Condensation may have collected. If rapid change in |
| temperature or humidity occurs, use this machine only |
| after it has acclimatized. |
|
|
Cannot print properly when using a | • Change the print quality settings. |
certain application, or cannot print |
|
image data properly. |
|
Some characters are printed faintly |
|
or not printed. |
|
|
|
The print position is misaligned. | Adjust the print position by specifying [Registration: Tray 1] or |
| [Registration: Bypass Tray] on the [Maintenance] tab in Smart |
| Organizing Monitor. |
|
|
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