Canon H12157 manual 13-24Frequently Asked Questions

Problem Possible cause Solution

Printout does not match	Paper may not be loaded and
paper size?	aligned correctly in the paper
	cassette/the multi-purpose
	tray.

Make sure the paper is loaded correctly.

See page 2-40.

The printout curls?	Your pages may include a
	large amount of toner.

Remove the printout as soon as it exits the LASER CLASS 2060P and then roll it in the direction opposite of the curl.

The paper jams?	You may be using face- down
	delivery for media other than
	plain paper.

Use the paper delivery selector to select face-up delivery.

Printing problems related to the PC

Problem Possible cause Solution

Nothing prints?	The parallel interface cable
	may not be securely
	connected to the LASER
	CLASS 2060P and the
	computer.

Check the parallel interface cable’s connections. See page 2-21.

The parallel interface cable	Make sure you are using a
may not be the correct type.	bi-directional parallel
	interface cable.
	See page 2-21.

13-24Frequently Asked Questions Chapter 13