Canon H12157 Problems Feeding Paper into the Laser Class 2060P, Problem Possible cause Solution

Models: H12157

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Problems Feeding Paper into the LASER CLASS 2060P

If you are having problems feeding paper into the LASER CLASS 2060P, check the following table.

NIf you are using the multi-purpose tray, whenever you correct one of these problems, be sure to remove the paper from the multi-purpose tray and reload it. See page 2-40.

The following problems can also cause the paper to jam in the unit. See page 13-5 for instructions on clearing paper jams.

Problem

Possible cause

Solution

Frequently Asked Questions

Paper does not feed through the multi- purpose tray?

The multi-purpose tray may contain too many sheets.

Paper may not be inserted correctly in the multi- purpose tray.

Make sure the multi- purpose tray is not filled past the limit. See page 2-40.

Make sure paper is inserted all the way into the multi- purpose tray. See page 2-40.

Printing is skewed?

Paper may not be stacked

 

correctly in the multi-

 

purpose tray.

Make sure the stack of paper is straight in the multi- purpose tray.

Make sure there are no gaps between the stack of paper and the paper guides.

See page 2-46.

Make sure the paper exit path is clear.

Several sheets feed through the multi- purpose tray at once?

Paper may not be loaded in the multi-purpose tray correctly.

Sheets of paper may be sticking together.

Make sure paper is inserted correctly in the multi- purpose tray. See page 2-40.

Make sure the paper is not sticking together. Be sure to fan the stack of paper before placing it in the multi- purpose tray. See page 2-40.

Chapter 13

Frequently Asked Questions 13-21

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Canon H12157 manual Problems Feeding Paper into the Laser Class 2060P, Problem Possible cause Solution