Troubleshooting

If You Have Any of These Problems

Mode

Symptom

 

Action

page

 

 

 

 

 

 

 

 

During Installation

The display is blinking

Battery discharged completely. This may happen at first

25

 

 

 

installation. After setting the clock, the blinking will stop.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Document doesn't

1.

Check that your document is free of staples and paper

 

 

 

 

feed/multiple feed

 

clips, and that it is not greasy or torn.

 

 

 

 

 

2.

Check that your document is the right type to send through

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a fax machine by consulting the list on ºDocuments You

 

 

 

 

 

 

Cannot Sendº. If your document has the characteristics

 

 

 

 

 

 

listed, make a photocopy of your document and send the

 

 

 

 

 

 

copy instead.

 

 

 

During Transmission

 

3.

Check that the document is loaded properly.

40

 

 

 

4.

Adjust the ADF Pressure Plate.

162

 

 

 

 

 

 

 

 

 

 

 

 

 

Document jam

The information code 031 will appear on the display if the

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8

 

 

document becomes jammed.

 

 

 

 

 

 

 

 

 

Does not stamp

1.

Check if Stamp LED is lit.

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2.

Check Fax parameter No. 04 and No. 28 settings.

35,36

 

 

 

 

 

 

 

 

 

 

 

 

 

Stamp too light

Replace stamp or refill ink.

163

 

 

 

 

 

 

 

 

 

Vertical lines on the

Check own copy quality. If copy is OK, your machine has no

160

 

 

 

transmitted document

problem, report to receiving party that they have a problem. If

 

 

 

Transmission Copy

 

copy is NG, clean the Document Scanning Area.

 

 

 

 

 

 

 

 

 

Transmitted document

1.

Make sure the document is set face down.

160

 

 

Quality

 

 

 

is blank

2. Check own copy quality. If copy is OK, your machine has no

 

 

 

 

 

 

problem, report to receiving party that they have a problem.

 

 

 

 

 

 

If copy is NG, clean the Document Scanning Area.

 

 

 

 

 

 

 

 

 

 

No recording paper

Recording paper jam

Recording paper doesn't advance into machine

The information code 010 will appear on the display if the paper

18

runs out.

 

 

 

The information code 001, 002 or 003 will appear on the display

158

if the paper gets jammed.

 

 

 

Make sure that there is paper in the Paper Cassette. Follow

18

the instructions for loading paper.

 

 

 

 

Recording paper

 

doesn't eject after

During Reception

printing

 

 

 

Recording papers are

 

not stacked in

 

sequence. Machine

 

does not print from the

 

last page received.

 

 

 

Document auto

 

reduction doesn't work

 

 

Check to see if the recording paper is jammed inside of the machine.

1.Check if Fax Parameter No. 65 is set to valid.

2.If memory becomes full during reception, the machine will start to print from the 1st page received. We recommend that optional memory is installed if this symptom occurs frequently.

Check Print Reduction settings.

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170

61

Out of toner

The information code 041 will appear on the display if the Toner

 

Cartridge runs out of toner.

 

 

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153