Troubleshooting
Mode | Symptom | Action | page |
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Vertical lines printing on the received document
Printout a Journal report (e.g. FUNCTION, 6, 1 and SET) and 141 check quality to make sure if your machine has trouble or not.
If Journal report quality is OK, your machine has no problem, report to sending party that they have a problem.
If copy is NG, replace the Toner Cartridge. | 16 |
Print Copy Quality | Fuzzy print | 1. | Make sure you are using the correct paper for the best | 168 |
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| possible print quality. |
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| 2. | Try reversing the recording paper to the other side. |
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Missing dots or lines/inconsistent darkness within print
1. | Make sure you are using the correct paper for the best | 168 |
| possible print quality. |
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2. | Replace the Toner Cartridge. | 16 |
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Fading print
Print Copy Quality
Faint print
The Toner Cartridge may be running out of toner. Replace the | 16 |
Toner Cartridge. |
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You may need to choose a different paper for the best possible | 168 |
print quality. |
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No dial tone
No auto answer
Communication
Cannot transmit or receive
1. | Check the connection of the telephone line. | 164 |
2. | Check the telephone line. |
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1. | Check the connection of the telephone line. | 164 |
2. | Check the Reception mode setting. | 60 |
3.Check if machine is printing a report. (e.g.: Transaction Journal, Fax Parameter List).
If machine is printing a report, machine cannot receive until printing is completed.
4.If the printed document is the final Transaction to print the Transaction Journal automatically, machine will usually print the Transaction Journal automatically after printing out the document. In this case, the machine cannot receive until the Transaction Journal has been printed.
An information code will be shown on the display. Refer to the 155 information code table to find out the trouble.
No Unit Operation | No unit operation | To reset the machine, | 21 |
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154