Troubleshooting

Before asking for repairs, check the symptoms with the following table.

Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below.

Symptom

Cannot access from the browser.

Cause/solution

Reference

pages

 

 

 

 

• Is the Ethernet cable firmly connected to the 10BASE-

 

T/100BASE-TX port?

_

Confirm the cable is firmly connected.

 

 

 

Is the connection indicator of the 10BASE-T/-100BASE-

TX port lit?

When it is not lit, connection to a LAN is not established

or a network is not working correctly.

_

Confirm that the connection indicator of the 10BASE-

 

T/100BASE-TX port is lit. Refer to the system adminis-

 

trator if it is not lit.

 

 

 

 

 

• Is the valid IP address set?

Installation

Refer to a system administrator for further information

Guide

about the settings.

 

 

 

 

 

• Are you accessing the wrong IP address?

 

Check the connection as follows:

 

>ping "IP address of this recorder"

_

If there is reply from the recorder, the connection is nor-

 

mal. If not, check the settings of the IP address and the

 

subnet mask.

 

 

 

 

 

• Is the same IP address provided to other devices?

Installation

Refer to a system administrator for further information

Guide

about the settings.

 

 

 

Are there contradictions between the address and the network subnet to be accessed?

When the recorder and the client (PC) are on the same subnet, is the same subnet set for the IP addresses of

the recorder and the PC?

Installation

Or is "Use Proxy Server" for the settings of the browser

Guide

checked?

 

When accessing the recorder in the same subnet, enter-

 

ing the address of the recorder in the "Don’t Use Proxy

 

For These Addresses" box is recommended.

 

124

Page 124
Image 124
Panasonic WJ-HD716K/G, WJ-HD616K/G manual Troubleshooting, 124, Cannot access from the browser

WJ-HD616K/G, WJ-HD716K/G, WJ-HD616K, WJ-HD716K specifications

The Panasonic WJ-HD716K and WJ-HD616K are advanced digital video recorders (DVRs) designed for professional surveillance applications. Both models offer high-quality recording, robust storage capabilities, and enhanced connectivity, making them suitable for a wide range of uses, from corporate security to residential monitoring.

The WJ-HD716K is distinguished by its ability to handle up to 16 channels of video input, while the WJ-HD616K supports up to 8 channels. This flexibility allows users to scale their surveillance systems according to their needs, whether they require comprehensive monitoring of a large facility or focused coverage in smaller environments.

One of the standout features of both models is their high-resolution recording capabilities. They support the recording of video in real-time at full D1 resolution (720 x 480 pixels), ensuring clear and detailed imagery. Additionally, the DVRs utilize advanced compression technologies such as MPEG-4, which optimize storage space without sacrificing video quality. This allows users to store significant amounts of footage while minimizing the need for extensive hard disk capacities.

The Panasonic WJ-HD716K and WJ-HD616K are equipped with sophisticated networking capabilities, including the ability to connect to various IP cameras. This makes them ideal for modern surveillance needs, as users can integrate them into existing IP networks easily. The models also feature remote monitoring capabilities through web browsers or dedicated mobile applications, allowing users to view live feeds, playback recorded footage, and manage settings from virtually anywhere.

In terms of user interface, both DVRs come with an intuitive graphical user interface that simplifies navigation and operation. Users can easily set recording schedules, configure system settings, and manage camera views through a clear and accessible on-screen menu.

Moreover, the reliability and durability of the WJ-HD716K and WJ-HD616K are noteworthy. The devices are designed to operate in demanding environments, ensuring consistent performance under various conditions. This reliability is further enhanced by features such as redundant storage options and robust backup capabilities, which protect against data loss.

In conclusion, the Panasonic WJ-HD716K and WJ-HD616K offer a compelling combination of features, technology, and reliability for modern surveillance systems. With their high-resolution recording, flexible connectivity options, and user-friendly interfaces, these DVRs represent a solid choice for anyone seeking to enhance their security infrastructure.