Symptom

The image displayed on the browser is not being refreshed.

Image refresh of the browser is slow. Response of the browser is slow.

A pop-up is not displayed on the browser.

Cannot close the authentication window displayed when displaying the basic operation window.

Audio is interrupted during playback using the viewer software.

Cannot play the downloaded recorded images.

No alarm action is taken.

An error message is displayed when trying to launch the viewer software by dragging and dropping multiple files onto it.

Cause/solution

Reference

pages

 

 

 

 

• Depending on the traffic of the network, there might be

 

difficulties in displaying images. Press the [F5] button

_

on the keyboard to request images.

 

 

 

 

 

• Isn't the network traffic heavy?

 

These symptoms may occur when the network traffic is

_

heavy.

 

 

 

 

 

• It may be possible that a pop-up blocker other than

 

Internet Explorer is activating. Check the installed soft-

_

ware and cancel the pop-up blocker.

 

 

 

 

 

• Are the correct user name and password entered?

 

Confirm the correct user name and password.

Installation

 

 

Guide

 

 

 

 

• When playing images recorded at a higher recording

 

rate, audio may sometimes be played interrupted.

_

 

 

 

 

• When any setting of the setup menu has been changed

 

during the download, the download will be canceled

_

automatically. In this case, the downloaded file is not a

 

complete file and it is impossible to play it.

 

 

 

 

 

• Isn't the alarm suspended?

58, 102

Cancel the alarm suspension.

 

 

 

Try to launch by dragging and dropping fewer files or launch the viwer software first by double-clicking.

_

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Panasonic WJ-HD716K/G, WJ-HD616K/G manual 125

WJ-HD616K/G, WJ-HD716K/G, WJ-HD616K, WJ-HD716K specifications

The Panasonic WJ-HD716K and WJ-HD616K are advanced digital video recorders (DVRs) designed for professional surveillance applications. Both models offer high-quality recording, robust storage capabilities, and enhanced connectivity, making them suitable for a wide range of uses, from corporate security to residential monitoring.

The WJ-HD716K is distinguished by its ability to handle up to 16 channels of video input, while the WJ-HD616K supports up to 8 channels. This flexibility allows users to scale their surveillance systems according to their needs, whether they require comprehensive monitoring of a large facility or focused coverage in smaller environments.

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