proven defective in material or workmanship that results in product failure within the first twelve (12) months period from the date of purchase, such defect(s) will be repaired or replaced (with new or rebuilt parts) at the Company’s option, without charge for parts or labor directly related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery charger, if included, are similarly warranted for twelve (12) months from date of purchase. This Warranty extends only to consumers who purchase the product in the United States or Canada and it is not transferable or assignable.
This Warranty does not apply to:
(a)Product subjected to abnormal use or conditions, accident, mishandling, neglect,
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unauthorized alteration, misuse, improper installation or repair or improper storage;
(b)Product whose mechanical serial number or electronic serial number has been removed, altered or defaced.
(c)Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions;
(d)Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the Company;
(e)Defects in appearance, cosmetic, decorative or structural items such as framing and
(f)Product damaged from external causes such as fire, flooding, dirt, sand, weather conditions, battery leakage, blown fuse,
theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole.
To obtain repairs or replacement within the terms of this Warranty, the product should be delivered with proof of Warranty coverage (e.g. dated bill of sale), the consumer’s return address, daytime phone number and/ or fax number and complete description
of the problem, transportation prepaid, to the Company by calling the number listed below or to the place of purchase for repair or replacement processing.
Appendix 
To locate Pantech Authorized Service Center, | 01 | |
call: (800) | ||
02 | ||
Pantech.com. | ||
03 | ||
Please have the following information | ||
04 | ||
available when you send the phone in for | ||
| ||
05 | ||
repair: | ||
06 | ||
– A valid original Proof of Purchase | ||
– Return address | 01 | |
– Daytime phone number or fax number | 02 | |
– Model # | 03 | |
– IMEI # (Look for the 15 digit IMEI # behind | 04 | |
the battery of the device.) |
| |
05 | ||
– Complete description of the problem |
| |
06 | ||
– Transportation prepaid | 07 |
Other Warranty Program
You may have other warranty program with
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