18 P/SP-1500 Owner's Manual
Remote Control Won't Work
Check batteries
Check for front panel operation to verify problem is not with P/SP-1500
DC Trigger Won't Activate Other Components
Check voltage at connector with DC voltmeter
Make sure other components do not require voltage exceeding +12 Vdc or current exceeding 350 mA
If All Else Fails
If you cannot get your P/SP-1500 to operate properly after referring the troubleshooting guide, call your Parasound dealer or Parasound Technical Service. We can suggest other diagnostic tests you can easily perform. If we determine that your P/SP-1500 should be returned to Parasound or an Authorized Parasound Warranty Center for inspection and possible servicing, call for the location of a warranty center near you. If you choose to send it to Parasound, contact us to obtain a Return Authorization (RA) number. You will be asked to re-pack the unit in its original packaging plus an additional outer box for protection during transit. The Return Authorization number must be clearly marked on the outer carton only. You should ship the unit by UPS with adequate insurance. You must also include a copy of your purchase receipt to validate your ownership.
Units that arrive without your specific Return Authorization number, without a suitable shipping carton or evidence of improper internal packing must be refused. We do not accept collect shipments. After repair under warranty, the unit will be returned to you via prepaid UPS. In the case of an out of warranty repair, contact us and we will advise you of the repair charges before you ship the unit to us. The same packing and Return Authorization requirements apply.
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