1.0 WARRANTY INFORMATION
Patton Electronics warrants all Model 1018RC components to be free from defects, and will—at our option—repair or replace the product should it fail within one year from the first date of shipment.
This warranty is limited to defects in workmanship or materials, and does not cover customer damage, abuse or unauthorized modification. If this product fails or does not perform as warranted, your sole recourse shall be repair or replacement as described above. Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed an acceptance of these terms by the user.
1.1 RADIO AND TV INTERFERENCE
The Model 1018RC generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer’s instructions—may cause interference to radio and television reception. The Model 1018RC has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee that interference will not occur in a particular installation. If the Model 1018RC does cause interference to radio or television reception, which can be determined by turning the power off or removing the card, the user is encouraged to try to correct the interference by one or more of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on different branches). In the event the user detects intermittent or continuous product malfunction due to nearby high power transmitting radio frequency equipment, the user is strongly advised to take the following steps: use only data cables with an external outer shield bonded to a metal or metalized connector; and, configure the rear card as shown in section 3.2.1 of this manual.
1.2 CE NOTICE
The CE symbol on your Patton Electronics equipment indicates that it is in compliance with the Electromagnetic Compatibility (EMC) directive and the Low Voltage Directive (LVD) of the Union European (EU). A Certificate of Compliance is available by contacting Technical Support.
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1.3 SERVICE
All warranty and nonwarranty repairs must be returned freight prepaid and insured to Patton Electronics. All returns must have a Return Materials Authorization number on the outside of the shipping container. This number may be obtained from Patton Electronics Technical Support: (301) 975-1007; http://www.patton.com; or, support@patton.com. Notice: Packages received without an RMA number will not be accepted. Patton Electronics' technical staff is also available to answer any questions that might arise concerning the installation or use of your Model 1018RC. Technical Service hours:
8AM to 5PM EST, Monday through Friday.
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