6.0 Additional Information

6.0 Additional Information

Refer to the SmartNode Series SmartWare Software Configuration Guide and the SmartNode Getting Started Guide located on the CD-ROM shipped with your SmartNode device and available online at www.patton.com/manuals. For detailed information about:

Installing, configuring, operating, and troubleshooting.

Warranty, trademark & compliance

The CD-ROM also includes many freeware and shareware tools, including TFTP servers, and Telnet clients.

A.0 Factory default IP address information

Item

IP Addresss(es)

Network Mask

 

 

 

WAN interface Ethernet 0 (ETH 0/0)

DHCP client

DHCP client

*LAN interface Ethernet 1 (ETH 0/1)

192.168.1.1

255.255.255.0

*DHCP server address range

192.168.1.10–192.168.1.19

255.255.255.0

 

 

 

*The SmartNode 4520 factory-default configuration includes a DHCP server run- ning on the ETH 0/1. All Ethernet ports are pre-configured and active.

B.0 Customer and Technical Support

Toll-Free VoIP support: call sip:support@patton.com with a VoIP SIP client

Online support: www.patton.com

E-mail support: support@patton.com—answered within 1 business day Telephone support:

Standard: +1 (301) 975-1007 (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to

2200 UTC/GMT)

Alternate: +41 (0)31 985 25 55 (Switzerland), Monday–Friday: 8:00 am to 5:00 pm CET (0900 to 1800 UTC/GMT)

Fax: +1 (253) 663-5693 (USA) or +41 (0)31 985 25 26 (Switzerland)

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SmartNode 4520 and 4110 Quick Start Guide

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Patton electronic 4110 Series quick start Additional Information, A.0 Factory default IP address information