SmartNode 4960 Getting Started Guide5 • G.SHDSL Basic Configuration
Diagnostics
Table 11. Diagnostics commans
| Command | Purpose |
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Step 1 | node> show dsl type | Displays the type of modem installed. |
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Step 2 | node> show dsl | Displays information about the state of the DSL |
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| link. |
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Step 3 | node> show dsl version | Display firmware version information for the |
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| modem. |
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Step 4 | node# debug | Lists the configuration interactions between the |
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| gateway and the modem module. |
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Troubleshooting DSL Connections
Link State:
•Verify that the DSL link is established (status LED is continuously on)
PPPoE access:
•Check if "show pppoe detail 3" shows "State: .... opened". This indicates that the PVC is valid and a that you reached a PPPoE server through it.
•Check if "show ppp networks detail 3" shows "State: .... opened" for both the "LCP" and the "CHAP" sec- tion. If LCP is not working, there is probably no compatible authentication protocol configured. Make sure "authentication chap" and "authentication pap" are included in the subscriber setup. If only CHAP failed there may be an error with the username or password.
•Run the “debug” command: node# debug
Troubleshooting DSL Connections | 42 |
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