Patton electronic EHA3201 quick start Additional Information, Customer and Technical Support

2.2 Configuring applications

The EHA3201 is typically used in a bridged or routed application. For instruction on how to configure the EHA3201 for an application, refer to the Model 3201 & 3241 User Manual.

Bridged Applications

•For a bridged application connecting standalone units back-to-back, see pages 29-32 in the Model 3201 & 3241 User Manual.

•For a bridged application connecting the CPE to a DSLAM, see pages 38-46 in the Model 3201 & 3241 User Manual.

Routed Applications

•For a routed application connecting standalone units back-to-back, see pages 32-38 in the Model 3201 & 3241 User Manual.

•For a routed application connecting the CPE to a DSLAM, see pages 46-77 in the Model 3201 & 3241 User Manual.

3.0 Additional Information

Refer to the Model 3201 & 3241 User Manual located on the CD-ROM shipped with your EHA3201 and available online at www.patton.com/manuals for detailed information about:

•Installing, configuring, operating, and troubleshooting,

•Warranty, trademark, & compliance

A.0 Customer and Technical Support

Toll-Free VoIP support: call sip:support@patton.com with a VoIP SIP phone

Online support: www.patton.com

E-mail support: support@patton.com—answered within 1 business day

Telephone support:

•Standard: +1 (301) 975-1007 (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to 2200 UTC/GMT)

•Alternate: +41 (0)31 985 25 55 (Switzerland), Monday–Friday: 8:00 am to 5:00 pm CET (0900 to 1800 UTC/GMT)

Fax: +1 (253) 663-5693 (USA) or +41 (0)31 985 25 26 (Switzerland)

EHA3201 Quick Start Guide 7