PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

Five years on fiber optic products and TW3000 Series unshielded twisted pair (UTP) transmission products.

Three years on Spectra® IV products.

Three years on Genex® Series products (multiplexers, server, and keyboard).

Three years on DX Series digital video recorders, DVR5100 Series digital video recorders, Digital Sentry® Series hardware products, DVX Series digital video recorders, NVR300 Series network video recorders, and Endura® Series distributed network-based video products.

Three years on Camclosure® and Pelco-branded fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

Three years on PMCL200/300/400 Series LCD monitors.

Two years on standard motorized or fixed focal length lenses.

Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

Two years on Spectra III, Spectra Mini, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

Two years on Esprit Ti and TI2500 Series thermal imaging products.

Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

Two years on Intelli-M®eIDC controllers.

One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

Six months on all pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

9-11-08

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #

Date

Comments

C1309M

8/08

Original version.

C1309M-A

9/08

Changed recommended fuse information in Troubleshooting.

Pelco, the Pelco logo, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc. Spectra III is a trademark of Pelco, Inc.

DLP is a registered trademark of Texas Instruments Incorporated. Belden is a registered trademark of Belden Inc.

Heyco is a registered trademark of Heyco Inc.

Windows and Windows Vista are registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Intel Corporation.

Bussmann is a registered trademark of Cooper Industries, Inc.

© Copyright 2008, Pelco, Inc. All rights reserved.

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Pelco TI2550 manual Product Warranty and Return Information

TI2550 specifications

The Pelco TI2550 is a state-of-the-art thermal imaging camera designed to enhance surveillance and security operations. It features advanced technology that enables users to detect and monitor heat signatures, making it an invaluable tool for various applications, including perimeter security, agricultural monitoring, and search and rescue missions.

One of the standout features of the Pelco TI2550 is its high-resolution thermal sensor, which provides exceptional image quality even in the most challenging environmental conditions. With a resolution of 640 x 480 pixels, this camera captures fine details and allows operators to identify objects and individuals concealed by darkness, fog, smoke, or dust. This capability is crucial for nighttime surveillance or situations where visibility is compromised.

The TI2550 boasts a robust thermal sensitivity that can detect temperature differences as small as 50 mK, enabling it to identify subtle heat signatures. This level of sensitivity not only enhances detection capabilities but also ensures a high rate of false alarm reduction, making it a reliable choice for security personnel.

For versatility in deployment, the Pelco TI2550 offers a variety of lens options. Users can choose from multiple focal lengths to suit their specific needs, whether they require wide-angle views for expansive areas or narrow views for distant targets. Additionally, the camera is equipped with continuous zoom capabilities, allowing for real-time adjustments to the field of view.

The TI2550 integrates seamlessly with existing security systems, featuring standard video outputs such as Analog and IP formats. This compatibility ensures that the camera can be easily incorporated into both new and pre-existing surveillance infrastructures. Furthermore, it supports advanced video analytics that can help in automatic detections, such as alarming on unusual temperature variations.

With a ruggedized design, the Pelco TI2550 is built to withstand harsh environmental conditions. It is rated for both dust and water resistance, making it suitable for outdoor applications. Its ability to operate in extreme temperatures ensures dependable performance in diverse settings, from arctic cold to desert heat.

In conclusion, the Pelco TI2550 stands out in the realm of thermal imaging technology. With its high resolution, exceptional sensitivity, versatile lens options, and robust design, it serves as an essential tool for enhancing situational awareness and operational effectiveness in security and surveillance tasks. The integration of advanced analytics further positions the TI2550 as a formidable asset in modern security applications.