27

 

 

 

Problem

PossibleCause

CorrectiveAction

 

 

 

Compressor will not start. Fan comes

Low or restricted water flow through heater.

Clean entire filtering system and or replace filter

on, compressor attempts to start but

Dirty or worn filters or clogged lint traps. Clogged

element. Inspect & clean pump impeller. Adjust all

unit shuts all the way off (and or circuit

filter pump impeller. Improper plumbing valve

plumbing valves. Repair suction air leaks, grease

breaker trips).

settings. Suction leak allowing air into the water

pump lid o-ring. Replace filter. Have a licensed

 

flow. Low water flow when switched to spa mode.

electrician check the power supply voltage and wire

 

Compressor was not preheated properly. Low,

size. Check start capacitor. Call your installer for advice.

 

weak or damaged start capacitor.

Call the factory for advice.

 

 

 

Water running from the bottom of

The heater produces water condensation when

Shut the heater off for several hours but leave the

the heater when it is running.

it operates. The water will trickle from the drain

pool water pump running. Allow enough time for all

 

holes designed in the bottom of the heater. The

the normal condensation to evaporate. If the heater

OR

higher the humidity the more water condensation

continues to trickle water after that time, when it is not

 

the heater will produce. This is similar to the

running, you may have a pool water leak. You can test

The heater seems to have a water

effect that a glass of ice water has when it sweats.

this water for chlorine to confirm. Make sure your

leak.

Corrosive pool water, chemical damage to water

chlorinator has a check valve and loop installed

 

tubing inside heater. Chlorinator is not isolated

between the heater & chlorinator.

 

from the heater, chlorine migration.

 

 

 

 

Heat pump does not run and

 

Verify circulating pump is on and that there are no

control board display shows HIGH

 

water flow restrictions to the heat pump. Make sure

REFRIGERANT PRESSURE.

 

all necessary valves are open or in the proper positions

EO2 Error

 

to allow proper water flow to the heat pump. Verify

 

 

filter and skimmers are clean. Check for water level

 

 

in the pool. This condition may also appear if the heat

 

 

pump has not been operated for an extended period.

 

 

To clear the condition, cycle the heat pump, on and

 

 

off, up to 3 times. If this does not correct the problem

 

 

call, for service.

 

 

 

Heat pump does not run or short

 

Check that fan is operating and air is coming out of

cycles and control board display

 

the top of the heat pump, while short cycling. If heat

shows LOW REFRIGERANT

 

pump does not run at all, call for service.

PRESSURE.

 

 

EO1 Error

 

 

 

 

 

ThermalFlo Installation and User’s Guide

Page 35
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Pentair ThermalFlo important safety instructions Pressure

ThermalFlo specifications

Pentair ThermalFlo is a leading-edge solution designed to address the evolving demands of thermal management in various industrial applications. As organizations prioritize energy efficiency and temperature regulation, ThermalFlo emerges as a robust offering from Pentair, a global leader in water and fluid management.

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