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8 TROUBLESHOOTING
8.1 The 100WT10P will not turn on…
8.1.1
Make sure that both the battery latches on the back of the unit are set to the lock position.
8.1.2
Make sure the power switch is in the "on" position.
a. Turn on the power switch located on the left-hand side of the base station,under the orange
protective cover, by moving the switch to the "up" position.
b. Sometimes after the unit enters suspend mode, the switch will be in the on/up position, but
the unit will be in suspend mode.In this case the switch must be toggled first down and then
up again to resume operation.
8.1.3
When power is on,you will see:
a. On the pad: Power indicator light above the screen on the right will turn green
b. On base station: Power indicator located in the center of the base station will turn green
8.1.4
If power is on,but you still don't see anything on the screen, wake up the pad by tapping on the
screen or by pressing control buttons located on the right hand side of the screen.
8.1.5
If pad does not power on attach the AC adapter to the unit by either ;
a. Placing the pad on its base station, making certain the docking connector is seated properly &
plugging the AC Adapter to plug into the wall,or
b. Plugging the AC adapter into the DC in jack located under the orange protective flap on the
left hand side of the unit,making sure that the Adapter is also plugged into the wall socket.
8.1.6
If the preceding steps do not turn the pad on,try restarting the machine:
a. Slide the Reset button located on the back of the pad underneath the Modular Connector to
expose the hole labeled "Software Reset"Press the Software Reset by placing the stylus tip
into the exposed hole and wait for the pad to reset.
b. As a last resort, use the Hardware Reset.Hardware Reset can be activated sliding the reset
button on the back of the unit,and exposing the hole marked "Hardware Reset". By pushing a
slim object (such as a paper clip) into the hole marked Hardware Reset,the pad will execute a
cold reboot.The stylus will not fit into the HW reset hole.
CAUTION:A Hardware reset erases all data from your 100WT10P's memory.
8.2 My system does not run smoothly…
Poor wireless signal quality or the simultaneous opening of too many applications will cause
deterioration in application performance.
To free up memory,close applications that are not in use.
Check wireless signal quality:
8.2.1
WLAN LED indicator. When the WLAN LED indicator is green,a wireless signal is available.A
blinking LED indicates a weak or unstable signal.When no signal is available, the LED is amber. If
signal is weak,try moving closer to your Access Point, or try repositioning the antenna of the
access point.
8.2.2
Network icon.Double tap the Network icon on the bar at the bottom of the screen. Choose the
Wireless Information tab to show the current connection.