Philips 15C322OW specifications Troubleshooting, Find your video card For the right drivers

Additional Information

What to do if Something isn’t Working

Troubleshooting

Having trouble? Something not working? Before calling for help, try these suggestions.

HAVING THIS PROBLEM?	CHECK THESE ITEMS
No Picture	Make sure the Power cable is plugged in the wall and back of the monitor.
(Power LED not lit)	Power button on the front of the monitor should be in the ON position.
	Disconnect the monitor from the power outlet for about one minute.
No Picture	Make sure the computer is turned on.
(Power LED is Amber	Make sure the monitor cable is properly connected to your computer.
or Yellow)	Check to see if the monitor cable has bent pins.
	The Energy Saving Feature may be activated. See page 11 for details.
No Picture	Make sure the Brightness and Contrast controls are set correctly. See page 4 for details
(Power LED is Green)	Make sure the monitor cable is properly connected to your computer.
	Check to see if the monitor cable has bent pins.
	Make sure the computer Power button is on.
Color appears blotchy	Remove any nearby magnetic objects.
	Face the monitor East for best picture quality.
Missing one or	Make sure the monitor cable is properly connected to your computer.
more colors	Check to see if the monitor cable has bent pins.
Dim Picture	Adjust the Brightness and Contrast controls. See page 4 for details.
	Check your video card and the manual instructions for it. It may be a non-VESA-DDC Standard card.
Picture is too large	Adjust the Horizontal and/or Vertical Size. See page 6 for details.
or too small
Edges of the picture	See page 7 and 8 for details.
are not square
Picture has a double	Eliminate the use of a video extension cable and/or video switch box.
image	Face the monitor East for best picture quality.
Unstable Picture	Increase your refresh rate. Consult your computer manual for details.
Windows ’95 cannot	Select “Super VGA” under STANDARD DISPLAY TYPES, or contact your video card manufacturer
find your video card	for the right drivers.

For further assistance, contact Philips at (800) 835-3506 or (423) 475-0280.

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