BEFORE CALLING SERVICE (TV MODE)

Below is a list of frequently occurred symptoms. Before you call for service, make these simple checks. Some of these symptoms can easily be rectified if you know what to do.

Symptom

No power

No picture

Good picture but no sound

Good sound but poor colour or no picture

Snowish picture and noise

Horizontal dotted lines

Double images or “Ghost” images

TV not responding to remote control handset

An after-image appears

An after-image remains after the power has been turned off

What you should do

Check whether adaptor is connected properly into cinch.

Check the TV’s AC power cord is plugged into the mains socket. If there is still no power, disconnect plug.Wait for 60 seconds and re-insert plug. Switch on the TV again.

Check whether transmission is in TV mode. Press TV (TV button) on remote control to confirm.

Check the antenna connection at the rear of the TV.

Possible TV station problem.Try another channel.

Try increasing the volume.

Check that the sound is not muted. If it is muted, press the Mute button on the remote control to restore sound.

Chek that your headphone is not connected.

Try increasing the contrast and brightness setting.

Check antenna connection at the rear of the TV.

Possible electrical interference e.g. hairdryer, vacuum cleaner, etc. Switch off appliances.

Possible poor positioning of antenna. Using a highly directional antenna may improve reception.

Check life span of batteries of remote control handset.

Aim remote control handset directly at remote control sensor lens on the TV.

If an image remains in the screen for an extended period of time, it may be imprinted in the screen and leave an after- image.This usually disappears after a few hours.

This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal.This after- image will disappear after a set amount of time.

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Philips 15PF9969 operating instructions Before Calling Service TV Mode, Symptom, What you should do