Philips 196E3L user manual WHO is COVERED? What is COVERED?

7. Customer care and warranty

Africa

South Africa:

Company name: Sylvara Technologies Pty Ltd

Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park, South Africa

Tel: 086 000 0888

Fax: +2711 391 1060

E-mail: monitorcare@philipssupport.co.za

Service hours: Mon.~ Fri. 08:00am~05:00pm Middle East

United Arab Emirates:

Company: AL SHAHD COMPUTER L.L.C

Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES

TEL: 00971 4 2276525

FAX: 00971 4 2276242

E-mail: shahd52@eim.ae

Service hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm

Israel:

Company: Eastronics LTD

Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv 61392 Israel

Tel: 1-800-567000 call free in Israel; (972-50- 8353722 after service hours until 20:00) Fax: 972-3-6458759

E-mail: eastronics@eastronics.co.il

Service hours: Sun.~Thurs. 08:00 - 18:00

Your Philips F1rst Choice Warranty(USA)

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high- quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge.

LIMITED WARRANTY (Computer Monitor) Please contact us via Website: http://www.philips. com or http://www.usa.philips.com to access the Warranty Registration Card.

Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*

*Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year.This product must be shipped in at your expense for service during years two and three.

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep both nearby.

WHAT IS COVERED?

Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the replacement or repair of all parts, and for all labor charges.

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