7. Customer care and warranty

TO GET WARRANTY SERVICE IN CANADA...

Please contact Philips at: (800) 479-6696

Four years free parts and Four years free labor will be provided at Philips Canada depot or any one of its authorized service centers.

(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not liable under any circumstances for any direct, indirect, special, incidental or consequential damages, howsoever incurred, even if notified of the possibility of such damages.)

REMEMBER... Please record the model and serial numbers found on the product below.

MODEL # ______________________________

SERIAL # _______________________________

This warranty gives you specific legal rights.You may have other rights which vary from state/ province to state/province.

Before contacting Philips, please prepare the following details so we can solve your problem quickly.

Philips type number

Philips serial number

Purchase date (copy of purchase may be required)

PC environment Processor:

oCPU and Graphic card name and driver version

oOperating system

oApplication being used

Other cards installed

Having the following information available will also help speed up the process:

Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.

The full address to which the swap model should be delivered.

Just a phone call away

Philips’ customer help desks are located worldwide.Within the Canada you can contact Philips customer care Monday-Friday from 9:00 AM-6:00 PM Eastern Time (ET).

For more information on this and more great Philips products visit our website at:

Website: http://www.philips.com

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Philips 196E3L user manual To GET Warranty Service in Canada