7. Customer care and warranty

In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via:

Website: http://www.philips.com

Latin America

TO GET WARRANTY SERVICE IN ARGENTINA and BRAZIL.

Please contact Philips at: Brazil :

Consumer care number : 0800-7254101

E-mail address : CIC.monitores@Philips.com Monday to Friday:

8:00am - 8:00pm

Argentina :

Consumer care number : 0800 3330 856

E-mail address : CIC.monitores@Philips.com Monday to Friday:

8:00am - 8:00pm

BRAZIL

Company : See ASP-BRZ

Address : Rod. Anhanguera, Km 49 Pista Sul -

Bairro:Terra Nova - Jundiaí/SP CEP 13210-877 – Brasil

Tel: 55 11 4531-8438

Email: moacir.minozzo@aoc.com.br

ARGENTINA

Company : See ASP-ARG

Address : Azopardo 1480 (C1107ADZ) Cdad. de Buenos Aires Tel: 54 11 4103-4113

Email: hlew@megatech.la

Pacific:Three Years Free Labor / Three Years Free Service on Parts

Australia:

Company: AGOS NETWORK PTY LTD

Address: 4/5 Dursley Road,Yenorra, NSW 2161, Australia

Tel: 1300 360 386

Fax: +61-2-80808147

Email: philips@agos.com.au

Service hours: Mon.~Fri. 8:00am-7:30pm

New Zealand:

Company:Visual Group Ltd.

Address: 28 Walls Rd Penrose Auckland

Phone: 0800 657447

Fax: 09 5809607

E-mail: vai.ravindran@visualgroup.co.nz

Service Hours: Mon.~Fri. 8:30am~5:30pm

Asia (except for Korea) :Three Years Free Labor / Three Years Free Service on Parts

Hong Kong:

Company: Smart Pixels Technology Ltd.

Address: 9/F Wilson Logistics Center 24-28 Kung Kip Street Kwai Chung, N.T., Hong Kong.

Tel: +852 2619 9639

Fax: +852 2148 3123

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

Macau:

Company: Smart Pixels Technology Ltd.

Address: RUA DO PE. ANT ROLIZ NO.2H R/C +

SL(A) HONG FOK KOK, MACAU

H

Tel: (853)-0800-987

Fax: (853)-2855-2228

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

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Philips 196E3L Brazil, Company See ASP-BRZ, Tel 55 11 Email moacir.minozzo@aoc.com.br, Argentina, SLA Hong FOK KOK, Macau