7. Customer care and warranty

Contact Information for APMEA region:

Country

Call center

ASC

Consumer care number

 

 

 

 

Australia

NA

AGOS NETWORK PTY LTD

1300 360 386

 

 

 

 

New Zealand

NA

Visual Group Ltd.

0800 657447

 

 

 

 

Hong Kong /

NA

Smart Pixels Technology Ltd.

Hong Kong:Tel: +852 2619 9639

Macau

Macau:Tel: (853)-0800-987

 

 

 

 

 

 

India

NA

REDINGTON INDIA LTD

Tel: 1 800 425 6396

SMS: PHILIPS to 56677

 

 

 

 

 

 

 

Indonesia

NA

PT. Gadingsari elektronika Prima

Tel: 62 21 75909053, 75909056,

 

 

 

7511530

South Korea

NA

PCS One Korea Ltd.

080-600-6600

 

 

 

 

Malaysia

NA

After Market Solutions (CE)

603 7953 3370

Sdn Bhd

 

 

 

 

 

 

 

Pakistan

NA

Philips Consumer Service

(9221) 2737411-16

 

 

 

 

 

 

Philips Electronics Singapore

 

Singapore

NA

Pte Ltd (Philips Consumer Care

(65) 6882 3999

 

 

Center)

 

 

 

 

 

 

PCCW

 

 

Taiwan

Teleservices

FETEC.CO

0800-231-099

 

Taiwan

 

 

 

 

 

 

Thailand

NA

Axis Computer System Co., Ltd.

(662) 934-5498

 

 

 

 

South Africa

NA

Sylvara Technologies Pty Ltd

086 0000 888

 

 

 

 

United Arab

NA

AL SHAHD COMPUTER L.L.C

00971 4 2276525

Emirates

 

 

 

 

 

 

 

Israel

NA

Eastronics LTD

1-800-567000

 

 

 

 

 

 

FPT Service Informatic

+84 8 38248007 Ho Chi Minh City

Vietnam

NA

+84 5113.562666 Danang City

Company Ltd.

 

 

+84 5113.562666 Can tho Province

 

 

 

 

 

 

 

Philippines

NA

Glee Electronics, Inc.

(02) 633-4533 to 34,

(02) 637-6559 to 60

 

 

 

 

 

 

 

Sri Lanka

NA

no distributor and/or service

 

provider currently

 

 

 

 

 

 

 

 

Bangladesh

NA

Distributor: Computer Source

880-2-9141747, 9127592

Ltd (warranty buy-out)

880-2-8128848 / 52

 

 

 

 

 

 

Nepal

NA

Distributor: Syakar Co. Ltd

977-1-4222395

(warranty buy-out)

 

 

 

 

 

 

 

 

 

Distributor: Neat Technology

 

Cambodia

NA

Pte Ltd (Singapore) (warranty

855-023-999992

 

 

buy-out)

 

 

 

 

 

28

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Philips 196V4L user manual Contact Information for Apmea region, AL Shahd Computer L.L.C