9.Troubleshooting & FAQs

Horizontal flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause " burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn-in", "after- imaging", or "ghost imaging" is a well-known phenomenon in monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your monitor will display unchanging static content.

Failure to activate a screen saver, or a periodic screen refresh application my result in severe “burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

Audio problem

No sound

Check if audio cable is connected to PC and monitor correctly.

Ensure audio is not muted. Press OSD “Menu”, select “Audio” then “Mute”. Check it on “Off” position.

Press “Volume” in OSD main control to adjust the volume.

USB problem

USB peripherals are not working

Check if USB upstream cable is connected to your monitor correctly

Turn your monitor OFF and ON once again. You may need to install/reinstall USB drivers in your PC and ensure hub is active.

Reconnect your USB peripherals

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

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Philips 19B4LPCB/27 user manual Power on light is too strong and is disturbing, Reconnect your USB peripherals

19B4L, 19B4LPCB/27 specifications

The Philips 19B4LPCB/27 and 19B4L represent a range of innovative display solutions designed to meet the needs of both business professionals and general users. These monitors deliver a blend of functionality, performance, and advanced technology, making them an excellent choice for various applications.

One of the standout features of the Philips 19B4L series is its energy-efficient design. The monitors incorporate advanced energy-saving technologies that reduce power consumption while maintaining high-quality display performance. This not only helps in lowering electricity bills but also supports a more sustainable environment, appealing to eco-conscious users.

The Philips 19B4L monitors feature a 19-inch display with a resolution that offers crisp and clear visuals, making them ideal for tasks that demand precision, such as graphic design, data analysis, and everyday computing needs. The display utilizes a high-quality panel that ensures wide viewing angles and vibrant colors, providing an immersive viewing experience for users.

To enhance user comfort and productivity, Philips has integrated SmartManage technology into the 19B4L series. This feature allows for remote management of the monitors, enabling IT departments to manage multiple devices efficiently. Users also benefit from the monitor’s ergonomic design, which includes height adjustment, tilt, and swivel options, ensuring that the screen can be positioned in a way that reduces strain during long hours of use.

Another highlight of the Philips 19B4L models is their connectivity options. Equipped with multiple input ports, including VGA and DVI, these monitors can easily connect to a variety of devices including PCs, laptops, and other peripherals. This versatility makes them suitable for various work environments and setups, enhancing overall productivity.

Moreover, the 19B4L series is designed with durability in mind. The robust construction and materials ensure that the monitors can withstand the rigors of daily use. Philips also includes features that reduce flicker and provide better color accuracy, helping to minimize eye fatigue and improve user comfort over extended sessions.

In conclusion, the Philips 19B4LPCB/27 and 19B4L monitors are well-rounded display solutions that marry modern technology with user-centric design. Their focus on energy efficiency, ergonomic adjustments, wide connectivity options, and high-quality visuals make them a compelling choice for both home and office use, appealing to a diverse range of users looking for reliability and performance in their display solutions.