United States Guarantee

This warranty gives you specific legal rights. You may have other rights which vary from state/ province to state/province.

Before contacting Philips, please prepare the following details so we can solve your problem quickly.

●Philips type number

●Philips serial number

●Purchase date (copy of purchase may be required)

●PC environment Processor:

❍286/386/486/Pentium Pro/Internal memory

❍Operating system (Windows, DOS, OS/2, MAC)

❍Fax/Modem/Internet program?

●Other cards installed

Having the following information available will also help speed up the process:

●Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.

●The full address to which the faulty monitor has to be collected and the swap model should be delivered.

Just a phone call away

Philips' customer help desks are located worldwide. Within the U.S. you can contact Philips customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.

For more information on this and more great Philips products visit our website at:

Website: http://www.philips.com

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Philips 201B4 user manual Just a phone call away