TROUBLESHOOTING TIPS
Check this List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself.
If you face problems connecting the TV to external devices, | please refer to the User Guide of the external device or call their service centers |
for help. Charges for TV installation and adjustments of customer controls are not covered under your warranty. | |
SYMPTOMS | SUGGESTED STEPS TO TAKE |
Installation | Can't get the AV |
| channels on the TV |
| screen. |
Installation | TV Displays |
| Wrong |
| Channel or No |
| Channels Above |
| 13 |
Installation | Channel numbers |
| do not follow the |
| channel number |
| of the |
| programs. |
Press the CH+ / CH- button on the remote control repeatedly to select the desired AV channels. Note: SVHS can only be selected if a
Go to TUNER MODE in the television menu and select the correct signal source, then perform the automatic installation again. (Refer to page 15).
Go to TUNER MODE in the television menu and select the correct signal source, then perform the automatic installation again. (Refer to page 15).
Sound | Disturbing sound | It is normal to hear a disturbing sound (such as buzzing, clicking, cracking, humming, whistling, etc) |
| (such as buzzing, | from a distance less than 2 meters (6 feet) with the television sound muted. |
| clicking, cracking, | If problem occurs on one channel, you may have a signal problem. Please contact the cable provider |
| humming, whistling, or local broadcaster regarding the specific channel. | |
| etc). |
|
Sound | Sound is not in | This could be due to any of the following reasons: |
| Stereo. | 1. N ot all transmitted broadcasts by the cable or broadcast stations are in STEREO. Try checking |
|
| with several major network stations to be sure that the station you selected is in STEREO |
|
| 2. When SAP is turned ON, the sound mode is automatically set to MONO. |
|
| 3. Sound mode is set to MONO. Set the sound mode to STEREO. (Refer to page 19). |
|
| 4. When using an AV input, the television will not display STEREO even though it is producing |
|
| stereo sound. |
General | No power to the | Check the TV power cord. Unplug the power cord from the TV, wait 10 seconds, then reinsert |
| TV | the plug into your wall outlet. Power On the TV again. |
|
| Plug the power cord directly to the wall socket and not via an extension cord. |
|
| If you need to use an extension cord, check that the fuse on the AC power strip is not blown. |
General | TV is not | Ensure the batteries are inserted into the remote control according to the illustration in the battery |
| responding to | compartment. Refer to page 6. |
| Remote Contro l |
|
|
| Reset the television by disconnecting the power plug from the wall |
|
| outlet for 10 seconds and then reconnecting it again. |
General | Remote control is | Ensure the batteries are inserted into the remote control according to the illustration in the battery |
| not working | compartment. Refer to page 6. |
|
| Reset the television by disconnecting the power plug from the wall |
|
| outlet for 10 seconds and then reconnecting it again. |
General | TV Displays white | Some DVD Discs are encoded with as much as 30% more video information to give the best |
| lines in letterbox | possible picture quality. With the DVD Player in the “letterbox” picture format, the playback of this |
| when viewing a | type of disc with extra video information can produce a number of small white lines in the |
| DVD disc | upper portion of the black letterbox area. With some of these discs, this problem is inherent |
|
| and does not require a service call. |
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