Troubleshooting & FAQs
EN User manual
221P6 221B6
Customer care and warranty
Table of Contents
1. Important
1.1 Safety precautions and maintenance
Warnings
1.2 Notational Descriptions
Temperature 0-40C 32-95F Humidity 20-80% RH
Service
The casing cover should be opened only by qualified service personnel
1.3 Disposal of product and packing material
about/sustainability/ourenvironment productrecyclingservices.page
Waste Electrical and Electronic Equipment WEEE
Taking back/Recycling Information for Customers
2. Setting up the monitor
2.1 Installation
Depends on the country
Warnings
Connecting to your PC
2.2 Operating the monitor
221P6QPYKE
2. Setting up the monitor
Description of the On Screen Display What is On-Screen Display OSD?
The OSD Menu
221P6QPYE, 221P6QPYKE
Height adjustment
2. Setting up the monitor
+175
Physical Function Tilt
2.3 Remove the Base Assembly for VESA Mounting
3.1 SmartImage
3. Image Optimization
3. Image Optimization
3.2 SmartContrast
3.3 Philips SmartControl Premium
Adjust Menu allows you to adjust Brightness, Contrast, and Resolution
1. Show Me starts color calibration tutorial
First Color Calibration Screen
Previous button is disabled until the second color screen
Display the Source instruction pane and current input source setting
OptionAuto Pivot
On single input displays, this pane will not be visible
3. Image Optimization
User can enter PIN between 4 and 9 digits numbers only
The Context Menu has four entries
3. In Performance section, click Settings
3.4 SmartDesktop Guide
1. In Control Panel, click System
3. Image Optimization
Right Click Menu
Task Tray Right Click
Applies all settings to the entire desktop
Name
Description
Image
Name
Description
Image
3. Image Optimization
4. PowerSensor
you find that the PowerSensor is excessively
Hot key
User present in front
5. LightSensor
6.2 Using the device
6. Built-in Webcam with Microphone
6.1 PC system requirements
6. Built-in Webcam with Microphone
7. Technical Specifications
Power221P6QPYE
Picture/Display
Connectivity
Power221P6QPYKE
Power221B6QPYE
Dimensions
Weight
Operating Condition
Cabinet
Compliance and standards
TCO Edge,TUV-GS,TUV-ERGO, EPA, PSB, WEEE, C-TICK
7.1 Resolution & Preset Modes
Resolution
H. freq kHz
V. freq Hz
8. Power Management
Power Management Definition
This data is subject to change without notice
8. Power Management
9. Regulatory Information
9. Regulatory Infomation
Reduce use of primary materials Reduce use of toxic materials
Federal Communications Commission FCC Notice U.S. Only
Polish Center for Testing and Certification Notice
Réorienter ou déplacer l’antenne de réception
Augmenter la distance entre l’équipement et le récepteur
EN 55022 Compliance Czech Republic Only
North Europe Nordic Countries Information Placering/Ventilation
China RoHS
中国电子信息产品污染控制标识要求中国 RoHS法规标示要求产品中有毒有害物质或 元素的名称及含量
Restriction on Hazardous Substances statement India
E-Waste Declaration for India
How to connect a plug
Information for U.K. only WARNING - THIS APPLIANCE MUST BE EARTHED
1. Remove fuse cover and fuse
3. Retit the fuse cover
10.1 Philips’ Flat Panel Monitors Pixel Defect Policy
10. Customer care and warranty
10. Customer care and warranty
A red or blue bright dot must be more than
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots
10.2Customer Care & Warranty
Country
Hotline Number
Price
Country
Call center
Consumer care number
Country
Opening hours
10. Customer care and warranty
Contact Information for APMEA region
Country
11. Troubleshooting & FAQs
11.1Troubleshooting
Common Problems
Imaging Problems
11.2SmartControl Premium FAQs
11.3General FAQs
desired resolution under Windows
11.Troubleshooting & FAQs
Please press
for 10 seconds
Monitor control unlocked
2014 Koninklijke Philips N.V. All rights reserved
Specifications are subject to change without notice
Version M6221PBE1L