10. Customer care and warranty

10.Customer care and warranty

10.1Philips’ Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations

of pixel defects that are more noticeable than others.This policy is valid worldwide.

subpixel

pixel

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

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Philips 221P6, 221B6 Customer care and warranty, Philips’ Flat Panel Monitors Pixel Defect Policy, Pixels and Sub pixels
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221B6, 221P6 specifications

The Philips 221B6 and 221P6 are prominent monitors designed to enhance the viewing experience, particularly in professional and multi-tasking environments. Both models boast an impressive set of features, advanced technologies, and ergonomic designs that cater to the needs of users ranging from office workers to graphic designers.

One of the standout features of both the 221B6 and 221P6 is their Full HD (1920 x 1080) resolution, providing crisp and clear visuals. This resolution ensures that text and images are sharp, making these monitors suitable for detailed work such as photo editing, graphic design, and data analysis. The IPS panel technology in both monitors offers wide viewing angles with vivid color reproduction, ensuring that colors remain consistent and accurate regardless of where you are sitting.

In terms of connectivity, the Philips 221B6 and 221P6 come equipped with a variety of ports, including HDMI, DisplayPort, and VGA options. This versatility enables users to connect multiple devices seamlessly, such as laptops, desktops, and gaming consoles. The inclusion of USB hubs is also beneficial, allowing easy access to peripherals like keyboards and mice, further enhancing productivity.

Ergonomics is another key feature of these monitors. Both models support height adjustment, tilt, swivel, and pivot functions, allowing users to customize their workspace according to their comfort preferences. This adaptability helps reduce strain on the neck and eyes during extended use, making them ideal for long working hours. Additionally, the anti-glare coating ensures that reflections are minimized, contributing to a more comfortable viewing experience.

Energy efficiency is an important characteristic of the Philips 221B6 and 221P6. Both monitors are designed with low power consumption in mind, achieving sustainability without compromising performance. The Energy Star certification underlines their commitment to environmental standards and helps users save on electricity bills.

In summary, the Philips 221B6 and 221P6 monitors stand out for their Full HD resolution, IPS panel technology, versatile connectivity options, ergonomic adjustments, and energy efficiency. These characteristics make them excellent choices for users seeking high performance in various professional settings while also prioritizing comfort and productivity. Whether for office work, creative tasks, or everyday use, Philips monitors deliver a well-rounded performance that meets the demands of modern users.
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