11.Troubleshooting & FAQs

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

11.2SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

Changed video graphic adapter to another one

Updated video driver

Activities on OS, such as service pack or patch

Run Windows Update and updated monitor and/or video driver

Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

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Philips 221P6, 221B6 user manual 11.2SmartControl Premium FAQs, Image appears distorted.Text is fuzzy or blurred

221B6, 221P6 specifications

The Philips 221B6 and 221P6 are prominent monitors designed to enhance the viewing experience, particularly in professional and multi-tasking environments. Both models boast an impressive set of features, advanced technologies, and ergonomic designs that cater to the needs of users ranging from office workers to graphic designers.

One of the standout features of both the 221B6 and 221P6 is their Full HD (1920 x 1080) resolution, providing crisp and clear visuals. This resolution ensures that text and images are sharp, making these monitors suitable for detailed work such as photo editing, graphic design, and data analysis. The IPS panel technology in both monitors offers wide viewing angles with vivid color reproduction, ensuring that colors remain consistent and accurate regardless of where you are sitting.

In terms of connectivity, the Philips 221B6 and 221P6 come equipped with a variety of ports, including HDMI, DisplayPort, and VGA options. This versatility enables users to connect multiple devices seamlessly, such as laptops, desktops, and gaming consoles. The inclusion of USB hubs is also beneficial, allowing easy access to peripherals like keyboards and mice, further enhancing productivity.

Ergonomics is another key feature of these monitors. Both models support height adjustment, tilt, swivel, and pivot functions, allowing users to customize their workspace according to their comfort preferences. This adaptability helps reduce strain on the neck and eyes during extended use, making them ideal for long working hours. Additionally, the anti-glare coating ensures that reflections are minimized, contributing to a more comfortable viewing experience.

Energy efficiency is an important characteristic of the Philips 221B6 and 221P6. Both monitors are designed with low power consumption in mind, achieving sustainability without compromising performance. The Energy Star certification underlines their commitment to environmental standards and helps users save on electricity bills.

In summary, the Philips 221B6 and 221P6 monitors stand out for their Full HD resolution, IPS panel technology, versatile connectivity options, ergonomic adjustments, and energy efficiency. These characteristics make them excellent choices for users seeking high performance in various professional settings while also prioritizing comfort and productivity. Whether for office work, creative tasks, or everyday use, Philips monitors deliver a well-rounded performance that meets the demands of modern users.