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Symptom

Remedy

Wireless LAN connection fails or

•• Check the installation location of the TV and wireless router (access point). Signal quality may be affected for the following reasons.

wireless connection is poor.

–– Interference of other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.

 

–– There are floors or walls between the wireless router and TV.

 

–– If the problems continue even after checking the above, try making a wired LAN connection.

Cannot use the wireless

•• Check if the Wireless LAN Access Point (AP) (e.g. wireless router) is oriented properly or not placed too close between them.

connection.

•• Once you have activated the wireless connection please wait 30 seconds for the connection to be established after Turning On the

 

unit, before trying to access network features such as Net TV.

Cannot use Netflix feature.

•• Netflix is available only in the United States and Canada.

 

•• Check if the network connection is properly made.

 

•• Visit http://www.netflix.com/HowItWorks on your PC and become a Netflix member.

 

 

Cannot add movies or TV

•• Visit www.netflix.com on your PC.

episodes to the Instant Queue.

 

Even though the speed of the

•• The picture quality does not change during playback. It differs depending on the speed of Internet connection at the time of loading.

Internet connection improves

 

during playback, the picture

 

quality of Netflix streaming

 

movie does not improve.

 

Cannot use VUDU feature.

•• VUDU is available only in the United States.

 

•• Check if the network connection is properly made.

Cannot rent or buy movies / TV

•• You need to activate the VUDU account. For detailed information, please visit the service providers website at

episodes on VUDU.

http://www.vudu.com/product_overview.html

 

•• Log into your account at http://my.vudu.com and check your payment information.

 

 

The picture quality of streaming

•• Check the speed of your Internet connection.You need speeds of at least 8 Mbps to this player for high quality uninterrupted

movie (Netflix, Film Fresh or

playback.

VUDU) is poor.

 

Streaming movie (Netflix,

•• Contact your Internet service provider to troubleshoot your Internet connection for speed and line quality. Consistent line quality

Film Fresh or VUDU) often

and speed are very important for Internet video playback.

stops or starts buffering during

 

playback.

 

Cannot connect to the network

•• Check the content of your Internet service contract to see if your Internet Service Provider prevents multiple terminals connecting

while my PC is connected to the

at the same time.

network.

 

Folder or files stored on DLNA

•• Check the setting on your home media server. (Refer to the user manual of the home media server.)

home media server are not

•• Check the network connection and settings.

displayed in the file list or cannot

 

be played back.

 

 

 

Cannot use Film Fresh feature.

•• Film Fresh is available only in the United States.

 

•• Check if the network connection is properly made.

 

•• Visit http://filmfresh.roxionow.com/ (Film Fresh) on your PC and create an account.

 

 

Cannot use Pandora feature.

•• Check if the network connection is properly made.

 

•• Pandora is available only in the United States.

 

•• You must create a Pandora account and activate this unit. Activating Pandora p. 22

The audio of Internet radio

•• vTuner server, station or the Internet connection is busy.The bit rate of the station is high.

station interrupted.

 

Cannot play back Internet radio.

•• Check if the network connection is properly made.

 

•• Check the firewall setting of the modem or router.

 

•• For some stations, playback is not available on this unit.

 

 

The quality of the Internet radio

•• The bit rate of the station is low.

audio is poor or noise occurs

 

during playback of Internet

 

station.

 

Cannot get into the

•• The start up screen (PHILIPS logo with spinning circle) keep displaying until the unit found the PC that is running

PC's screen even the

Philips Wireless MediaConnect.

Philips Wireless MediaConnect is

•• Make sure if the network connection is connected properly.

launched.

•• Check if your PC runs Philips Wireless MediaConnect.

 

 

•• Make sure your TV and PC are connected on the same network.

 

 

I have a 1.8GHz CPU but

•• For smooth operation of your PC while Philips Wireless MediaConnect is running you need a mainstream dual core processor from

MediaConnect does not work

Intel® or AMD.

on my PC.

Intel® : Core™2 Duo or Core™ i3/5/7 @ 1.8GHz or higher.

 

AMD : Athlon™ II X2,Turion™ II Dual-Core or Phenom™ X2 @ 2GHz or higher.

Note

••The LCD screen is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.

••Some functions are not available in specific modes, but this is not a malfunction. Read the description in this User Manual for more details on correct operations.

English

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Philips 22PFL4907 Wireless connection is poor, Cannot use the wireless, Connection, Even though the speed, Be played back