9.Troubleshooting & FAQs

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

9.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

•To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

•If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

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Philips 236G3DH warranty SmartControl Premium FAQs, Image appears distorted.Text is fuzzy or blurred
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236G3DH specifications

The Philips 236G3DH is a 23-inch LCD monitor that combines sleek design with exceptional performance, making it an ideal choice for both professional and home use. This display features Full HD resolution of 1920x1080 pixels, ensuring sharp and vibrant visuals. With an ultra-slim bezel and contemporary styling, it easily complements any workspace, providing a touch of elegance alongside practicality.

One of the standout features of the Philips 236G3DH is its innovative technology known as "SmartContrast." This dynamic contrast enhancement technology automatically analyzes the content on the screen and adjusts the contrast for optimal image quality. This leads to deeper blacks, brighter whites, and an overall more immersive viewing experience, especially for movies and games. Additionally, with a dynamic contrast ratio of 20,000,000:1, the monitor provides excellent detail in darker scenes and highlights.

The monitor also incorporates Anti-Glare technology, which minimizes reflections and allows for comfortable viewing even in bright environments. The wide viewing angles of up to 178 degrees ensure that colors remain consistent and vibrant, regardless of the position from which you are viewing. This feature is particularly beneficial for collaborative work environments where multiple people may be viewing the screen simultaneously.

Philips has also taken care to include features that promote user comfort and health. The 236G3DH is equipped with a LowBlue mode, which reduces harmful blue light emissions that can cause eye fatigue during extended usage. Furthermore, the monitor can be easily adjusted in terms of height and tilt, allowing users to set it up for optimal ergonomics.

Connectivity is another advantage of the Philips 236G3DH. It comes with multiple ports, including HDMI, DVI, and VGA, enabling seamless integration with a variety of devices, from desktop PCs to gaming consoles. This flexibility enhances its usability across different platforms and ensures that users can easily connect their preferred devices.

In conclusion, the Philips 236G3DH is a feature-rich monitor that offers a blend of style, functionality, and advanced technology. Its high-resolution display, enhanced color performance, ergonomic design, and versatile connectivity options make it a smart choice for anyone looking to enhance their visual experience, whether for work or leisure.
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